Principal Engagement (Project/ Delivery) Manager - Higher Education

Workday • Atlanta, GA

253d • $147,400 - $221,100 • Hybrid

About The Position

At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. As an Engagement Manager in our Higher Education practice, you will be the key player on a team that guides customers through the deployment lifecycle, solution delivery, and issue management by partnering with Workday Delivery leadership, consultants, and resource management. You will be the Workday leader responsible for managing the Customer experience through deployments. You will be tasked with managing a portfolio of project engagements, including external customer facing engagements (initial and subsequent add-on deployments) as well as internal Workday engagements.

Requirements

• Demonstrable experience (8+ years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base for Principal Engagement Manager (P5)
• Demonstrable experience (6+ years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base for Sr Engagement Manager (P4)
• Prior consulting experience either as an internal consultant or with a consulting/software company
• Experience implementing Workday, Oracle, PeopleSoft, SAP, Ellucian or a similar application
• Working knowledge with at least one of the following: HCM, Financials, SIS (Student Information System) business areas

Nice To Haves

• Previous experience with project management tools (Microsoft Project, Smartsheets, etc)
• Experience in project management incorporating financial business processes and financial reporting
• Experience overseeing 3rd parties on a project
• Business development experience
• Previous service sales experience is a plus

Responsibilities

• Project manage one or more Workday product implementations concurrently
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
• Provide guidance and mentoring to Professional Services resources working on your implementations
• Ensure projects are properly planned and staffed
• Manage and measure project performance using appropriate tools and techniques
• Perform risk management to minimize project risks
• Work with the client PM to identify/resolve all issues that could impact project scope and/or timeframes
• Present at Executive Steering Committee meetings
• Ensure the client takes advantage of Workday best practices
• Be a liaison for Professional Services when interacting with sales and/or development
• Identify opportunities to position other service offerings
• Ensure the client can serve as a reference upon completing their implementation
• Assist in the transition of the customer from Professional Services to Product Support
• Ensure the project is delivered within the budget outlined in the SOW
• Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

Benefits

• Workday Bonus Plan or a role-specific commission/bonus
• Annual refresh stock grants
• Flexible work schedule
• Opportunity to work remotely
• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries