Principal Embedded Software Engineer

Otis • Bloomfield, CT

2d • $140,000 - $180,000 • Onsite

About The Position

Otis Elevator is on the lookout for a Principal Embedded Software Engineer to spearhead the creation of embedded software for our commercial elevator products. The ideal candidate will have the ability to design solutions for elevator products on a global scale, and lead the development efforts in embedded software, field and factory tools, as well as simulation, testing, and automation activities. We're searching for talented, highly motivated, and forward-thinking individuals who are deeply committed to mentoring and possess excellent communication skills to ensure alignment across the organization. It's essential that candidates adhere to the Otis Absolutes of Safety, Ethics, and Quality. On a typical day you will: Define the roadmap for embedded software, field and factory tools; guide architectural decisions and lead the execution of best practices for Otis software globally. Provide strategic direction for global embedded software architecture, bringing advanced features, tools and functions from NAA market to global products (CPMI, OEO, Command App, SIMware, MSIM, Merlin suite). Serve as the primary technical lead for the implementation of the next gen elevator product, focusing on an end-to-end solution that captures costs and impacts across various functions. Understand and translate business requirements into technical implementation. Establish and enforce coding standards and promote code reviews to deliver high cohesion software and nurture technical talent within the team. Lead integration of cybersecurity features and standard practices into Otis products, improving the security of our embedded software and hardening our products against new risks as Otis transitions to network-based products with Otis ONE. Partner with field customers to improve UI/UX, increasing first time fix rates and average troubleshooting time through improved controller software design. Leverage software obsolescence strategy to build a roadmap which addresses the immediate needs of new equipment and modernization customers while reducing overhead costs associated with legacy software and driving opportunities for our upgrade business. Participate in project planning, estimation and resource planning for complex tasks involving cross-functional teams, while supporting professional growth of team members through coaching and training. Research, evaluate and implement new technologies and tools to improve the code modularity and reduce technical debt while significantly improving time to market of high-quality software. Adopt automated controller software testing to improve the overall release cycle of software baselines by reducing time impact for regression testing and system level integration testing. Incorporate industry wide standards like CI/CD pipelines, automated system integration testing to strengthen the reliability of controller software. Develop scalable upgrade solutions that mitigate obsolescence challenges and deliver value to our customers without requiring complete system overhaul / modernization. Lead critical troubleshooting efforts for high value customers with legacy controllers and custom solutions.

Requirements

• Requires advanced knowledge of software engineering, typically obtained through a combination of advanced education and experience
• BS or BA in Computer Engineering, Electrical Engineering, Computer Science, or a closely related field with a minimum of 15 years of experience. Alternatively, a master’s degree in software engineering with a minimum of 12 years of experience
• Proven expertise in all aspects of product development process
• Strong embedded C/C++ development experience
• Strong VB.NET or VC# experience for designing of UI/UX simulator tools
• Hands-on development experience with CAN, RS232, RS422, RS485, SPI, I2C, Timers, EEPROM and Flash Driver interfaces
• Experience with source version control systems (Git, Subversion, Atlassian tools)
• Experience leading multiple projects and priorities simultaneously, leveraging engineering teams in a matrix environment as well as directly managing external contractors
• Working experience with software development methodologies (Agile, Waterfall, Event-Driven, etc.)
• Experience with Kernel/Driver development and experience with system and application debugging
• Thorough understanding of embedded systems development and experience with real time operating system (RTOS)
• Experience with multi-threaded application and strong real time debugging experience with advanced tools like emulators, logic serial analyzers, remote debugging, scopes, serial line analyzer, JTAG/BDM and CANalyzer
• Ability to travel up to 25% domestically and internationally

Nice To Haves

• Familiarity with build systems (Make, CMake, etc.)
• Experience with Java
• Experience with network protocols like TCP/IP, UDP, Multicast and practical experience with network profiling tools like Wireshark
• Experience on ColdFire and ARM 32 bit microcontrollers
• Experience with defect tracking software such as JIRA, Bugzilla
• Ability to communicate across multiple disciplines, from executive level to functional experts in systems, hardware, validation/reliability, field, supply chain and manufacturing
• Able to understand hardware design and schematics, including electrical 1-line and 3-line at high level
• Able to work in elevator hoist ways and machine rooms as needed

Responsibilities

• Define the roadmap for embedded software, field and factory tools
• Guide architectural decisions and lead the execution of best practices for Otis software globally
• Provide strategic direction for global embedded software architecture, bringing advanced features, tools and functions from NAA market to global products (CPMI, OEO, Command App, SIMware, MSIM, Merlin suite)
• Serve as the primary technical lead for the implementation of the next gen elevator product, focusing on an end-to-end solution that captures costs and impacts across various functions
• Understand and translate business requirements into technical implementation
• Establish and enforce coding standards and promote code reviews to deliver high cohesion software and nurture technical talent within the team
• Lead integration of cybersecurity features and standard practices into Otis products, improving the security of our embedded software and hardening our products against new risks as Otis transitions to network-based products with Otis ONE
• Partner with field customers to improve UI/UX, increasing first time fix rates and average troubleshooting time through improved controller software design
• Leverage software obsolescence strategy to build a roadmap which addresses the immediate needs of new equipment and modernization customers while reducing overhead costs associated with legacy software and driving opportunities for our upgrade business
• Participate in project planning, estimation and resource planning for complex tasks involving cross-functional teams, while supporting professional growth of team members through coaching and training
• Research, evaluate and implement new technologies and tools to improve the code modularity and reduce technical debt while significantly improving time to market of high-quality software
• Adopt automated controller software testing to improve the overall release cycle of software baselines by reducing time impact for regression testing and system level integration testing
• Incorporate industry wide standards like CI/CD pipelines, automated system integration testing to strengthen the reliability of controller software
• Develop scalable upgrade solutions that mitigate obsolescence challenges and deliver value to our customers without requiring complete system overhaul / modernization
• Lead critical troubleshooting efforts for high value customers with legacy controllers and custom solutions

Benefits

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
• The salary range for this role is $140,000-$180,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees