Principal Digital Strategy Consultant

Backbase•Atlanta, GA

54d

About The Position

We're building the strategic advisory arm of Backbase, sitting at the intersection of financial services and digital transformation. As a Principal Consultant, you will lead high-impact engagements with our most strategic clients-top-tier to mid-sized banks and credit unions-crafting value-driven transformation strategies enabled by the Backbase Platform.You are both a seasoned strategy consultant and a commercial thought partner. Your ability to turn executive conversations into actionable digital banking roadmaps and compelling business cases makes you a trusted advisor to CxOs.

Requirements

10+ years of experience in digital strategy consulting, ideally from top-tier strategy firms or digital boutiques; experience in SaaS or financial services is a strong plus.
2+ years mentoring or managing strategy consultants or value engineers.
Proven expertise in building financial models, business cases, and ROI analysis with executive-ready deliverables.
Skilled in customer journey mapping, design-led workshops, and facilitating strategic decision-making at the C-level.
Deep understanding of customer-centric methodologies such as design thinking, lean startup, agile transformation, and ecosystem design.
Executive presence with excellent communication and storytelling skills-you command the room and simplify the complex.
Entrepreneurial mindset, intellectually curious, highly adaptable, and results-oriented.
Fluent in English (French is a plus) with a willingness to travel regionally or internationally as needed.

Responsibilities

Lead strategic customer engagements with a focus on digital transformation, articulating how Backbase drives business outcomes.
Craft compelling business cases and value narratives supported by financial modeling and executive-ready storytelling.
Facilitate workshops and discovery sessions to uncover business needs, define impact metrics, and co-create transformation roadmaps.
Coach and mentor Digital Strategy Consultants in your region, nurturing their development and ensuring excellence in delivery.
Stay on top of market trends in digital banking and share insights to influence both internal stakeholders and customer strategies.
Develop reusable frameworks, toolkits, and value messaging to scale the impact of the Value Consulting function across sales, customer success, and product marketing.
Partner closely with Sales, Solution Engineering, and Customer Success to shape strategic pursuits and drive deal velocity through value-based selling.
Translate complex business challenges into clear, differentiated value propositions aligned with Backbase's platform capabilities.
Own strategic projects from ideation to delivery, ensuring quality outcomes with measurable business impact.
Continuously refine consulting assets, benchmark libraries, and case studies to improve scalability and consistency.