Principal Digital Product Manager

Caterpillar Inc.•Aurora, CO

14h•$147,760 - $240,110•Hybrid

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary Are you a visionary, experienced, passionate product manager who loves the challenge of product transformation? Have you led the digital strategy for Enterprise Search experiences? Are you at your best using your influencing skills within a cross-functional organization including business partners, product teams, software engineers and executive leaders? If so, we are adding an exciting new role to the Digital Product Management organization with Cat Digital that could be a fulfilling next step in your career. This role is focused on Search and Wayfinding experiences on cat.com. What You Will Do The Digital Product Manager works as a member of Product Management Team to help maximize the value of the product and defines the work for multiple Scrum Development Teams. The Product Manager collaborates with Business Partners, Product Owners, System Engineering, Data and Analytics Architects & Platform Architects to own and progressively elaborate functional and non-functional Epics, Features and Stories for the Development Teams to deliver.

Requirements

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Software Product Management: Knowledge of software product management; ability to operate and manage software product development projects at all stages of the product development lifecycle.
Marketing Strategy and Positioning: Knowledge of market research, segmentation, and channels; ability to use business models to develop and implement marketing strategies, objectives, and tactics as well as establishing a communications plan.
Experience working with Search Engine platforms such as Coveo, Lucidworks, Bloomreach, Solr.
Experience working in a product management role such as a Product Manager, Product Owner, Digital Strategy or UX
Working within a complex, matrixed organization and across roles where leading and influencing without formal authority was necessary
Superb communication, presentation, storytelling, interpersonal, and analytical skills
Proven ability to build relationships, network internally and influence senior / executive level leadership
4-year college degree, MBA, or equivalent work experience

Nice To Haves

Experience managing UX and design for customer-facing digital experiences in industries such as heavy equipment, automotive or other industries with complicated equipment configurations
Experience working across the Caterpillar matrix and dealer network, or experience working for a company with a similar distribution model
Experience working in an Agile environment while simultaneously managing multiple priorities
Experience utilizing a variety of experience mapping techniques based on need (user story mapping, object mapping (OOUX), assumption mapping, etc.
Technical acumen and understanding of Content Management Systems such as Adobe Experience Manager

Responsibilities

The Product Manager’s primary task is to create and manage the Search and Wayfinding Product Roadmap and Backlog and to ensure everyone knows the priorities of the Product.
Responsible for maximizing the value of the product and the work of the Development Team
Responsible for creating, maintaining and prioritizing the Product Backlog according to business value for the life of the project
Communicate Product Backlog priorities to the team
Act as the key decision-maker regarding what features the product will have
Responsible for product vision and conveying that vision to the team
Translate business partner priorities into functional and non-functional Epics, Features and Stories for the Development Teams to deliver
Owns definition of acceptance criteria for product features
Work closely with key stakeholders throughout the organization
Responsible for making decisions on release dates and content
Represent the customer, interfacing and engaging with the customer
Communicates releases to stakeholder and customers
Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.