Principal Design Program Mgr, Devices & Services Experience Design Program Management

Amazon • Seattle, WA

7d

About The Position

As a Principal Program Manager for Industrial Design, you will serve as a trusted advisor and strategic leader, defining and delivering significantly complex design programs with broad cross-organizational and cross-regional impact. Operating with complete independence, you will manage the design process for our most innovative consumer products from initial strategy through market launch, requiring exceptional judgment in managing executive-level escalations and influencing senior stakeholders including VPs and SVPs.

Requirements

• Bachelor's degree in industrial design, mechanical engineering, product design, or equivalent
• 10 years of demonstrated experience developing home or mobile consumer electronics (or related industry)
• Demonstrated experience managing significantly complex, high-visibility programs with cross-organizational impact
• Expert knowledge of program management methodologies and tools
• Advanced understanding of design and research methodologies
• Proven ability to influence and align senior stakeholders including VPs and SVPs
• Exceptional communication skills with ability to present to executive leadership

Nice To Haves

• Experience as a Principal-level technical or design program manager in consumer product development with a focus on hardware design, but software user experience design is a bonus.
• Proven track record of defining and delivering strategic programs with company-wide impact
• Experience working with overseas partners in the manufacture of consumer products at scale
• Demonstrated ability to create scalable mechanisms and drive organizational change
• Experience managing multiple complex programs simultaneously with competing priorities
• Track record of identifying organizational gaps and making strategic headcount/resourcing recommendations
• Recognized as an exemplary practitioner and educator in design program management
• Experience operating as a trusted advisor to senior leadership

Responsibilities

• Strategic Program Leadership
• Define and deliver high-visibility design programs with company-wide impact across multiple organizations and regions.
• Independently solve significantly complex problems affecting organizational goals and establish standards for Industrial Design programs.
• Serve as trusted advisor to senior leadership, representing complex decisions to executives up to 3 levels above.
• Cross-Organizational Collaboration & Execution
• Drive collaboration between Industrial Design, UX, Product Design, Hardware Engineering, Product Management, and Operations teams.
• Influence and align senior stakeholders including VPs and SVPs on program strategy.
• Foster shared understanding by harmonizing discordant views and leading consensus on contentious issues.
• Own all aspects of significantly complex design programs from concept to market as an individual contributor.
• Make complex trade-offs balancing opportunity, resources, and sustainability across concurrent programs.
• Operational Excellence & Process Innovation
• Create and optimize scalable mechanisms and best practices.
• Actively remove bottlenecks to accelerate operational excellence.
• Model best practices in status reporting, documentation, stakeholder management, and risk management.
• Design Process Management
• Coordinate design efforts across multiple programs spanning home to mobile products.
• Own Industrial Design development schedules for strategic initiatives across the Lab126 PDP.
• Approve designs and samples while handling logistics including model orders, executive reviews, and international travel planning.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal