Principal Design Operations Manager

Engine

1d • Remote

About The Position

At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place. To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel. More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience. Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work. Join Our Journey at Engine At Engine, we’re revolutionizing work travel. Our modern travel platform isn’t just about booking trips; it’s about transforming how businesses and their teams experience travel. From seamless booking options with top airlines, hotels, and car rental providers to single-invoice billing and flexible trip modifications, we make travel not only easier to manage but also enjoyable. Backed by powerhouse investors like Telescope Partners, Blackstone, Elefund, and Permira, we’re growing fast—and we want you to be part of it. Your Mission: As a Principle Design Operations Manager, you’ll play a vital role in an environment where innovation meets collaboration. You will be a key driver in optimizing our product development lifecycle, ensuring our teams operate efficiently and our products meet customer needs.

Requirements

• Experience: 6+ years of experience building out operations for design and/or product teams
• Skills: You are exceptional at prioritization and distilling complex processes or problems into their simplest form, rolling out changes iteratively, and ensuring projects stay on time and on task.
• Technical Acumen: You have a deep understanding of product development lifecycles and agile methodologies. Bonus points if you have experience with production support or program management.
• Executive Presence: Experience presenting strategic plans to C-level executives.
• Mindset: You’re ready to roll up your sleeves, collaborate, come up with solutions and deliver results that matter.

Nice To Haves

• Bonus points if you have experience with production support or program management.

Responsibilities

• Process Optimization: Actively create, improve, and document scalable, agile processes to ensure our design and product teams are aligned and operating at an excellent rhythm.
• Cross-Functional Collaboration: Serve as the connective tissue between design, product, engineering, data, and executive leadership to facilitate communication, align on project timelines, and identify opportunities for increased efficiency.
• Operational Excellence: Partner with stakeholders to identify and resolve operational roadblocks, streamlining workflows to help design and product teams deliver as much as they can.
• Feedback & Communication: Provide excellent communication to the broader business on product updates and release timelines. Gather product signals from customer-facing teams and external sources to help inform product strategy.
• All things data: Customer behavior, sentiment and conversion are all critical data points to building the best possible product. Centralize and operationalize product data to inform our roadmaps and product strategy.
• Tool & System Administration: Act as a subject matter expert for our design tools (e.g., Jira, Figma, Asana), providing support and ensuring they are configured to enable efficient workflows.

Benefits

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: Check out our full list at engine.com/culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees