Principal Datacenter and EOC Operations Manager
About The Position
Join a Team that's Shaping the Future of IT Support At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Principal Datacenter and EOC Operations Manager, you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. As a Principal Datacenter and EOC Operations Manager, you'll manage day-to-day datacenter operations, including infrastructure monitoring, capacity planning, maintenance scheduling, and vendor coordination to maintain 99.9%+ uptime and compliance with SLAs. During emergency activations, you'll establish and operationalize EOC datacenters, deploying temporary or mobile infrastructure to enable rapid command-and-control capabilities. By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. You'll be expected to oversee EOC datacenter management throughout emergency operations, develop and maintain contingency plans, and conduct audits and performance reviews. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience)
- 10+ years of experience in datacenter operations management, with demonstrated expertise in both routine maintenance and emergency response environments
- Proven track record leading EOC or crisis datacenter setups and de-activations in government or high-stakes settings
- Active DoD Secret Clearance (must be current and transferable)
- Strong knowledge of federal IT and emergency management standards (e.g., NIST 800-53, NIMS) and ITIL practices for service operations
- Proficiency in datacenter management tools (e.g., DCIM software, monitoring platforms) and emergency infrastructure deployment
- Excellent leadership and crisis management skills, with the ability to coordinate under pressure in 24/7 scenarios
- Exhibits an exceptional degree of ingenuity, creativity, and resourcefulness
Nice To Haves
- ITIL 4 Foundation certification
- Cisco Certified Specialist - Data Center Operations certification
- Experience supporting DoD or large federal datacenters and EOCs, including mobile/tactical deployments and hybrid cloud integrations
- Certified Emergency Manager (CEM) or Project Management Professional (PMP) certification
- Background in Lean Six Sigma for process optimization in datacenter and emergency contexts
- Master's degree in a relevant field or additional certifications (e.g., CISSP for secure operations)
Responsibilities
- Manage day-to-day datacenter operations, including infrastructure monitoring, capacity planning, maintenance scheduling, and vendor coordination to maintain 99.9%+ uptime and compliance with SLAs.
- Establish and operationalize EOC datacenters, deploying temporary or mobile infrastructure to enable rapid command-and-control capabilities.
- Oversee EOC datacenter management throughout emergency operations
- Develop and maintain contingency plans
- Conduct audits and performance reviews
Benefits
- health, dental, and vision insurance
- health savings accounts
- a 401(k) savings plan
- disability coverage
- life and accident insurance
- employee assistance program
- a legal plan
- discounts on things like home, auto, and pet insurance
- paid time off
- paid holidays
- paid parental, military, bereavement, and any applicable federal and state sick leave
- company recognition program to receive monetary or non-monetary recognition awards
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Transportation Equipment Manufacturing
Number of Employees
5,001-10,000 employees
