Principal Customer Solutions Engineer

Westinghouse Electric Company, LLC • Warrendale, OR

107d • $103,200 - $129,000

About The Position

As a Principal Customer Solutions Engineer on the Instrumentation and Controls Systems team, you will be the technical lead for solution creation, proposals, design, development, and commissioning of I&C systems. You will report to the Customer Solutions Manager for Control Systems. This position is based out of our Warrendale, PA facility and is eligible for a mobile working arrangement.

Requirements

• Bachelors degree in Engineering
• 5+ years of experience required, 10+ years preferred

Responsibilities

• Develop and implement product strategy for new products and/or existing products to new customers/markets.
• Develop and maintain a product roadmap and manage financial viability of your portfolio of products.
• Work with customer facing organizations, integrate competitive and market intelligence to develop products with customer value propositions.
• Develop business cases to justify investments to meet market needs while building and maintaining long term, strategic relationships with customers.
• Analyze needs and develop unique customer solutions to address customer competitiveness and long-term viability.
• Analyze contract requirements and develop project-specific deliverables to enable successful program implementation and to enhance customer satisfaction.
• Lead proposal development teams and oversee complex negotiations with customers to obtain contracts that contribute significant profit margin and revenue growth.
• Collaborate with project management to develop contract changes.
• Participate in technical meetings (study meetings, Operational Experience, ...) with the customers.
• Develop competitor intelligence and develop solutions to beat the competition.
• Work directly with our clients to tailor solutions to their technical specification requirements and budgets.

Benefits

• Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
• Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
• 401(k) with Company Match Contributions to support employees' retirement
• Paid Vacations and Company Holidays
• Opportunities for Flexible Work Arrangements to promote work-life balance
• Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
• Global Recognition and Service Programs to celebrate employee accomplishments and service
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees