Principal Customer Integration Lead (CIL)

Micron • Boise, ID

6d

About The Position

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Customer Integration Lead (CIL) is a technical and customer-facing role within the CETL organization. This position focuses on enabling multi-functional collaboration, supporting technical engagement with external customers, and streamlining internal execution to address customer challenges efficiently. The role requires working-level technical expertise in HBM systems and products, understanding of customer and competitor landscapes, and the ability to coordinate across engineering teams to deliver timely solutions.

Requirements

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field.
• 5+ years in semiconductor product engineering, system integration, or customer support roles.
• Solid understanding of HBM technology, manufacturing steps, and integration schemes.
• Strong communication and problem-solving skills.
• Ability to thrive in a fast-paced, multi-functional environment.

Responsibilities

• Technical Support Technical expertise on HBM systems, product architecture, manufacturing steps, and integration schemes.
• Analyze customer requirements and competitor strategies to support product and solution decisions.
• Customer Engagement Act as a liaison between internal engineering teams and external customers for technical discussions and critical issues.
• Support quarterly customer interlocks and technical reviews with clear documentation and follow-up actions.
• Operational Execution Implement CETL communication protocols and governance processes at the working level.
• Track and report progress on customer work and internal achievements.
• Relationship Management Build positive relationships with internal collaborators (engineering, manufacturing, product teams) and external partners/customers.
• Governance & Reporting Provide timely updates to the CIL Director on key issues, resolutions, and business impact.
• Travel Occasional domestic and international travel to support customer engagements and technical workshops.

Benefits

• Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future.
• We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.
• Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.
• Additionally, Micron benefits include a robust paid time-off program and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees