Principal Consultant (Remote CA)

Elevation Health Partners

5h•$130,000 - $175,000•Remote

About The Position

The Principal Consultant will report directly to the Chief Operating Officer, or Senior Principal of Elevation Health Partners and is responsible for designing and leading simultaneous small, medium, and large-scale practice transformation projects deploying evidence-based strategies such as the Center for Excellence in Primary Care’s Building Blocks of High Performing Primary Care, Patient-Centered Medical Home, the Institute for Improvement standards related to the Associates in Process Improvement, HEDIS, Model for Improvement and other documented strategies to improve patient care and achieve client and project objectives within scope, budget, and timelines. Must be able to collaborate with a range of stakeholders, including but not limited to executive management from community health centers, health plan representatives, providers, clinic staff, other consultants, government, and community collaborators. The Principal Consultant excels in supervising staff and managing teams to meet performance and project goals. The Principal Consultant also plays a leadership role in company networking, business development, new-client sales, existing-client upselling, portfolio management, and strategic initiative leadership. The Principal Consultant role is the entry level within the Principal track and serves as a development pathway toward Senior Principal Consultant.

Requirements

A candidate for this position must have an MPH, MPA, MHA or similar degree
A minimum of 10 years of hands-on experience in clinical practice, practice transformation, quality improvement or similar experience to drive organizational or clinical practice performance improvement.
OR A minimum of 5 years of relevant professional experience, including at least 4 years of successful employment with Elevation Health Partners, with demonstrated progression in leadership, client delivery, and business contribution.
Value-based Care, CalAIM, ECM and Community Supports, Alternative Payment Methodologies, AHEAD, REACH, etc.
Quality and performance improvement methodologies, including PDSA, and the model for improvement
Lean/process improvement and workflow analysis
Change management and theory of change models
Care management system and electronic medical records system best practices
NCQA PCMH requirements, HEDIS measures, P4P programs, clinical coding
Social linkages, SDOH
Medi-Cal populations, FQHCs, community health centers, and primary care centers
Standards of care in chronic disease and preventive services
Empathy, humility, and emotional intelligence
Knowledge of advanced, alternative or value-based payment models
Executive networking and relationship-building best practices
Consultative and account-based selling techniques
Organization, program, and project management
Analysis and data management, reporting and visualization
Effective communication and public relations
Computer programs: Excel, Word, PowerPoint, and electronic medical records
Problem-solving
Attention to detail
Conflict resolution
Service orientation
Business development and sales
Building and inspiring teams and teamwork
Facilitation and influencing decisions
Interacting effectively and appropriately with staff, clients, physicians, other providers of care, and care teams
Making presentations, drafting policies and procedures
Compliance with the Health Insurance Portability and Accountability Act (HIPAA) and confidentiality of company and client clinical, management, and other organizational data/information
Research methodologies
Learn and lead efforts in compliance with an established best practice or framework that may be new to employee
Lead the work of others successfully including ability to coach and teach staff.
Effectively read, write, and verbally communicate. This includes the ability to read and interpret documents such as safety rules, standards of medical care, professional journals, and technical procedures; ability to write and formulate reports/correspondence; PowerPoint presentations
Effectively design and lead webinars and speaking engagements
Think critically and creatively, take an innovative approach to problem solving
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Work independently with little or no supervision, and with a team
Prioritize, organize and coordinate work, handle multiple priorities simultaneously
Work effectively with many people at various levels of the organization
Self-motivate and motivate others in project engagement
Anticipate the needs of clients and clinical teams to achieve project work
Work collaboratively with clinical and administrative personnel
Work in a rapidly changing and fast-paced environment and with a sense of urgency
Work with models designed to improve care for patients with complex needs
Commit to the philosophy and mission of Elevation Health Partners
Quickly become a subject matter expert and thought leader in a domain that may be new to the Consultant.

Responsibilities

Independently lead the design, implementation, and team member oversight of small, medium, and large-scale practice transformation projects by managing progress to milestones, timelines and budgets and achievement of project metrics, including performance thresholds in clinical quality measures.
Responsible for creating high-quality client deliverables such as tools, templates, and aides including but not limited to client and clinic assessment tools, surveys, project trackers, policies, procedures, workflow diagrams, and other templates to facilitate project goal achievement, monitoring, and reporting objectives.
Present and report on works in progress and finished work by developing infographics, PowerPoint presentations, reports, and playbooks.
Increase Elevation Health Partners’ visibility and reputation within the industry through networking, sharing content, and business development. Meets established annual new goals in securing new business.
Identify new potential client prospects and work with internal executives to prioritize and pursue strategically aligned business development opportunities.
Focus specifically on networking and business development of the company key markets of focus.
Submit project work to various speaking engagements (CPCA, CCALAC, IHA, NACHC, NQCA).
Serves as supervisor to Senior Consultants and other staff as may be required, leads and manages a team of employees.
Develop and deliver trainings.
Research standards of care and best practice to assist clients in bringing the latest science into clinical practice and replicate model elements as needed in the practices measures and develop tools to gauge a practice’s ability to carry out quality improvement processes, such as disease management process flow charts and protocols for case management and care coordination.
Gather appropriate data from quality improvement reports, audits, and/or outside sources and share with physicians and their practice staff.
Improve performance on HEDIS measures and P4P programs.
Develop care coordination protocols, including social linkages.
Work directly with physician, providers, and care teams.
Maintain oversight of assigned project portfolio financial performance, typically ranging from $500,000 to $1,000,000, depending on tenure and role maturity.
Contribute to pipeline growth by sourcing, expanding, or supporting opportunities, with annual expectations scaled by role stage.
Co-lead internal strategic initiatives that improve operations, delivery excellence, workforce capability, or growth readiness.
Contribute to the development or enhancement of service line offerings, tools, methodologies, or go-to-market materials.
Identify upsell opportunities within current client engagements and coordinate with leadership on pursuit strategy.
Provide actionable market insight by identifying client trends, policy shifts, funding opportunities, delivery risks, or emerging service needs.
Support resource and capacity planning by forecasting staffing needs, utilization trends, and project demand in coordination with the COO and leadership team.