Principal Consultant

ReSource Pro • Dallas, TX

3d • Remote

About The Position

As a Principal Consultant for Propellint, a ReSource Pro company, you will be responsible for leading high-complexity insurance technology and data initiatives and serving as a trusted advisor to client stakeholders. The Principal Consultant operations with a high degree of independence, owning solution direction, business analysis leadership, and implementation oversight for strategically important client engagements.

We hire the best because we believe great people create exceptional experiences. That's why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.

Requirements

• Bachelor's Degree in Information Technology, Business, Engineering, or related field
• 10-15 years' experience in business analysis, consulting, insurance operations, or technology implementation
• Strong hands-on experience in insurance operations (claims, underwriting, policy, billing)
• Proven experience leading complex system implementations
• Demonstrated ability to engage senior stakeholders and executive leadership
• Strong business acumen with the ability to connect technical solutions to operational impact
• High degree of analytical reasoning and structured problem-solving capabilities
• Demonstrated ability to lead complex, cross-functional initiatives with minimal oversight
• Comfortable navigating ambiguity and providing clear, structured guidance in evolving environments

Nice To Haves

• CPCU, AIC, CBAP, PMI-PBA or similar insurance or analysis credentials preferred

Responsibilities

• Lead end-to-end business requirements activities from discovery through validation and approval
• Facilitate structured stakeholder workshops to elicit, analyze, and document complex business needs
• Own scope, definition, prioritization, dependency mapping, and change control in partnership with delivery leadership
• Translate business requirements into actionable, prioritized deliverables aligned to implementation plans
• Serve as the primary insurance domain subject matter expert for P&C insurance platforms, including policy, claims, billing, underwriting operations, and reporting systems
• Apply real-world insurance operations experience to ensure solutions are practical, scalable, and outcome-driven
• Partner closely with client stakeholders and technical teams to validate requirements and solution intent
• Ensure requirements are traceable through design, testing, and delivery phases
• Lead implementation efforts from project kickoff through go-live across client, internal, and third-party teams
• Partner with project managers to develop delivery plans, milestones, risk mitigation strategies, and dependency tracking
• Oversee creation and maintenance of key delivery documentation, including functional specifications and test plans
• Guide system configuration and solution design to ensure alignment with approved business requirements
• Coordinate testing activities, including system testing, UAT preparation, and production readiness
• Provide hands-on guidance to clients during UAT to support successful adoption and issue resolution
• Serve as the primary escalation point for delivery risks, issues, and client concerns
• Ensure delivery quality, readiness, and adherence to implementation standards
• Serve as a trusted advisor to client leadership across operational, technical, and strategic initiatives
• Support executive-level communications, presentations, and decision-making forums
• Build and sustain long-term client relationships that support repeat business and expanded engagements
• Proactively identify opportunities to improve client outcomes, efficiency, and platform utilization
• Ensure system configurations accurately reflect real-world operational workflows and compliance needs
• Advise on reporting, analytics, and data enablement strategies to support business insight
• Identify opportunities for operational improvement, automation, and enhanced reporting capabilities
• Support platform adoption by aligning technology capabilities with business processes

Benefits

• Generous PTO plan with paid holidays + floating holidays
• 100% paid Employee Healthcare on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• 401k with employer match, vested on Day 1
• Opportunity to work for a growing, global organization.
• Ability to engage with clients and internal partners to make an impact.
• Organization-wide focus on growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees