Principal Consultant - Workforce Transformation

Marsh McLennan • New York, NY

241d • $165,500 - $331,000 • Hybrid

About The Position

We are seeking a talented individual to join our Career Practice at Mercer, based in New York (preferred), Boston, or Chicago. This is a hybrid role that requires working at least three days a week in the office. The Career Practice within Mercer covers a range of service and product areas, including Workforce and Executive Compensation, Workforce Transformation and Skills, HR Digital Transformation, Workforce Strategy & Analytics, and Strategic Change and Communications. The Principal Consultant - Workforce Transformation will sell and deliver consulting services covering key areas, including driving strategic change initiatives, redesigning work processes, and enhancing workforce experiences for clients.

Requirements

• Significant business development experience with a proven ability to meet personal sales goals of $2.5M+.
• 8+ years of consulting delivery experience with large organizations.
• A track record of managing complex client engagements focused on work process redesign and workforce enhancement.
• Experience in job architecture design and skills strategy consulting is highly beneficial.

Nice To Haves

• Proven experience within a large consulting firm (sales exceeding $20M) selling workforce transformation or organizational development services to mid-large organizations.
• Relevant senior in-house expertise in a global organization, with some consulting experience required.
• Exceptional relationship-building skills with executives and their teams.

Responsibilities

• Lead business development and serve as the lead consultant for engagements covering Job Architecture, Organization Design, Work Design, Skills, and Workforce Transformation.
• Guide clients in navigating the future of work through business process analysis, skills mapping, and recommendations for reskilling or upskilling.
• Diagnose workforce problems and shape effective solutions.
• Shape proposals and solutions tailored to client needs while identifying upselling and cross-selling opportunities.
• Manage client engagement, stakeholder relationships, reporting, and meetings.
• Ensure timely and high-quality project delivery.
• Collaborate with senior team members on business development and solution shaping.
• Independently prepare client reports and presentations, drafting initial recommendations for senior review.
• Supervise and coach junior consultants, fostering constructive team discussions.

Benefits

• Professional development opportunities.
• Interesting work and supportive leadership.
• Inclusive culture for collaboration with talented colleagues.
• Range of career opportunities to broaden skills.
• Health and welfare benefits.
• Tuition assistance.
• 401K savings and other retirement programs.
• Employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities