Principal Consultant], [DBA Sybase]!

About the position

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant, DBA Sybase! The purpose of this job is to provide all aspects of database administration provide technical guidance and support to junior (L1) database administrators (when applicable) and vulnerability remediation would be the primary task. This position will also handle escalated incidents and perform root cause analysis of any problems that may arise out of IRs and/or proactive needs for business.

Responsibilities

• Vulnerability remediation which would be the primary task.
• Work on configuration, implementation, support of Sybase Database Production servers and technical guidance of junior team members.
• Understand business requirements and design solutions accordingly.
• Knowledge on configuration, implementation, support of SQL Database Production servers and technical guidance of junior team members.
• Ensure quality standards in release implementation especially in DML/DCL/DDL & Data Fixes of any form.
• Resolve incidents, escalate to Client management and Sybase Vendor as necessary.
• Create SOPs.
• Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs.
• Work with the Genpact, CACIB or 3rd party teams for the implementation of changes.
• Follow the required policies and procedures for the incident, problem and change management.
• Ensure service performance expectations are met with service levels and quality.
• Raise/escalate any service-related issues and risks to track lead and/or ITS lead.
• Technical guidance of junior team members (when applicable).

Requirements

• Graduate or postgraduate in Technology with Computers or IT stream or Graduate or postgraduate in any stream with course in Computers or IT stream.
• Knowledgeable about the Oracle; Sybase and SQL Database architecture.
• Hands-on experience with installation, configuration, and disaster recovery procedures.
• Worked on multiple Databases releases.
• Perform DB refreshes.
• Perform DB installs and refreshes.
• Knowledge of shell scripts.
• UNIX - Solaris/Linux - all current releases.
• Database user creation.
• Hands on with backup recovery.
• Adding of datafiles and space management.
• Well versed with Index and Reorganization of database objects.
• Change management and apply data fixes.
• Well versed with audit concepts.
• Analysis and implementation of CPU patching on production system independently.
• Understanding of database concept as a SME and ability to provide solutions.
• Good Understanding of Patch concepts.
• Well versed with performance & tuning of databases.
• Exposure of database recovery scenarios.
• Experience of database upgrades.
• Good understanding of reports.
• Sound experience of Database export/import functions.
• Experience of database character set conversion.
• Knowledge of Database monitoring tools.
• Must have very good trouble shooting and analytical skills.
• Excellent communication skills (verbal and written).
• High energy, results driven person with strong interpersonal skills.
• Ability to work under minimal supervision.
• Capital Markets Domain knowledge is preferred.
• Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management.