LS/ Principal-CTSM - Business Consulting

Infosys•Dallas, NY

6d•$168,000 - $234,000

About The Position

Infosys Consulting is seeking smart, self-driven, high-energy professionals with strong communication skills, intellectual curiosity, and a deep passion for Clinical Trial Supply Management (CTSM) in the Life Sciences domain. The ideal candidate brings a strong blend of domain expertise in clinical supply operations, manufacturing, packaging, labeling, and distribution, along with business transformation consulting experience and excellent stakeholder management skills. This role will play a pivotal part in shaping the next generation of AI–enabled CTSM solutions , where intelligent, autonomous, and goal-driven AI agents proactively plan, optimize, monitor, and orchestrate end to end clinical supply operations. As a Principal Consulting professional, you will leverage your extensive professional services experience to lead large-scale transformations and help mature Infosys Consulting’s CTSM and Life Sciences capabilities. You will collaborate closely with pharmaceutical and biotech clients to deliver AI-led business and digital transformations, while contributing to strategic initiatives such as thought leadership, capability incubation, and knowledge management , enabling clients to navigate the evolving global clinical research landscape.

Requirements

Bachelor’s degree or foreign equivalent required. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Overall experience of 7+ years, with at least 3+ years of post-MBA consulting experience in clinical manufacturing and operations with Lifesciences clients.
Experience in leading CTSM engagements for Life Sciences clients.
Strong understanding of Clinical Trial solutions in the value chain area of Study Master Design and Forecasting/Planning
In depth understanding of managing clinical operations using IxRT (Interactive Response Technology)
Experience in developing proposals, building tools and accelerators for CTSM related services.
Ability to handle conversations with senior business and technology leaders from client teams.
Ability to build engaging client presentations (Expertise on MS PowerPoint, MS Word, MS Excel, MS Project).
Good understanding of disruptive digital technologies
Strong executive presence and ability to interact with CxO level
A proven track record of leading and managing both large and small, global and local teams
Manage and build long-term client relationships
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Nice To Haves

An MBA with an advanced degree or equivalent experience
Implementation experience in any Digital Supply Chain solutions – SAP IBP, Kinaxis Rapid Response, O9, E2Open, OMP etc. will be preferred.
Implementation experience of Clinical Trial Supply Chain solutions with SAP ICSM
Strong client-facing skills include presentations to senior leadership, advice and consult with clients.
Ability to provide guidance to stakeholders in understanding business value of the initiative.

Responsibilities

Be responsible for the delivery of measurable business outcomes for leading pharmaceutical and biotechnology clients, with a focus on manufacturing, packaging, labeling, and distribution of clinical trial supplies.
Provide strategic leadership and thought partnership on AI–led transformation programs, reimagining CTSM operating models across demand forecasting, supply planning, production scheduling, and distribution execution.
Drive the design and deployment of intelligent CTSM solutions, leveraging autonomous AI agents for Predictive demand and supply planning, Scenario-based manufacturing and packaging optimization.
Partner with technology and data teams to conceptualize and implement AI use cases across CTSM, including self-learning agents that continuously optimize Batch sizing and manufacturing runs.
Enable clients to transition from reactive, rule-based planning to autonomous, goal driven supply ecosystems that adapt in real time to protocol amendments, enrollment variability, and geopolitical disruptions.
Execute consulting engagements within a global delivery model, collaborating with cross-regional and cross-functional teams as part of a high-performing consulting community.
Lead complex, multi-vendor and multi-stakeholder programs spanning clinical operations, supply chain, quality, IT, and external partners.
Act as a trusted advisor to senior client stakeholders, influencing decision-making through data-driven insights and future-state visioning.
Mentor and coach consulting team members through both formal performance management processes and ongoing informal feedback.
Contribute to the growth and reputation of Infosys Consulting by developing new CTSM and Agentic AI–led offerings, authoring whitepapers, point-of-view documents, and thought leadership articles.
Participate actively in firm-building initiatives, community events, and internal knowledge-sharing forums.