Principal, Business Operations and Strategy

AlphaSense•Chicago, IL

42d

About The Position

As a Principal, Business Operations and Strategy, you will report to the Senior Director of Content Operations Strategy & Enablement and lead high-impact initiatives across the Expert Insights organization. You will own the strategic initiative roadmap, identifying, prioritizing, and executing the projects that matter most. You will serve as a key business partner to Operations Leadership, driving medium and long-term priorities and ensuring cross-functional alignment across Revenue, Product, Finance, Enablement, and Operations. Your work will span growth opportunities, strategic initiatives, operational improvements, and new product exploration, helping the organization scale efficiently while unlocking new avenues for customer and content production expansion.

Requirements

7+ years of professional experience, ideally in consulting, corporate strategy, business operations, or a high-growth startup
Experience operating in fast-paced, ambiguous environments with a blend of strategy and execution
Advanced Excel + SQL proficiency
Familiarity with modern BI tools (Tableau, Looker, PBI)
Ability to quantify impact and build ROI cases for initiatives
Self-directed problem solver with strong first-principles and design thinking mindset
Proven ability to manage multiple projects, make clear decisions, and deliver results in fast-paced environments
Skilled in process mapping and scalable system design; Lean Six Sigma experience a plus
Strong communicator who influences across levels and presents effectively to executives
Brings stakeholders along efficiently, creating clarity without over-indexing on consensus
Balances strategic thinking with hands-on execution and a high bar for quality
Intellectually curious, adaptable, and collaborative; thrives in ambiguity and moves fast with precision

Responsibilities

Lead 1 to 3 high-impact cross-functional projects each quarter
Translate ambiguous problems into structured plans with clear success metrics
Align stakeholders across Ops, Revenue, Product, Finance, and Enablement
Stand up new processes or capabilities and transition them to long-term owners
Identify and evaluate new service offerings, customer segments, and partnership opportunities
Analyze market, customer, and performance data to uncover growth levers
Build business cases and run pilots to test and scale new initiatives
Track growth metrics and incorporate learnings into future plans
Diagnose workflow bottlenecks and design scalable, efficient processes
Implement operational enhancements and drive adoption across teams
Lead root-cause analyses and establish repeatable, reliable processes
Maintain and communicate a prioritized initiative roadmap
Assess opportunities based on impact, feasibility, and alignment to goals
Provide regular updates and trade-off recommendations to leadership
Adjust priorities as business needs and insights evolve