Principal BizOps Lead - PXE Strategy Realization Office

Qualtrics • Seattle, WA

109d • $214,000 - $307,000

About The Position

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Requirements

• Bachelor's Degree in Business, Operations, Finance or related field.
• 17+ years of work experience working in two or more of the following disciplines: program management, operations, finance, product management, engineering, infosec, or design.
• Track record of managing complex business programs including implementing organization-wide improvements and optimization.
• Experience in effectively engaging, consulting, and informing stakeholders at all levels.
• Experience directly supporting executive or senior leadership.
• Demonstrate direct, results-based impact on business outcomes.

Responsibilities

• Own projects to address complex, high-priority problems that span multiple departments.
• Recommend data-driven solutions to executives and orchestrate execution to ensure results are delivered on time and on budget.
• Proactively identify and resolve inefficiencies and bottlenecks across various processes and systems to improve efficiency, reduce costs, and enhance overall operational effectiveness.
• Analyze data from various sources to provide executives with actionable insights to help them navigate complex business challenges and inform strategic decisions.
• Manage the functions 'rhythms of business' to align to those at the PXE and enterprise levels.
• Support an executive leader with planning, benchmarking, workforce planning, finance reviews, risk reviews, customer and partnership-facing engagements, and communications.
• Manage cadences for training and development, mentorship programs, and performance reviews.
• Directly support transformation efforts by identifying and aligning stakeholders, communicating changes effectively, proactively anticipating and addressing resistance, and reinforcing changes to drive new behaviors and mindsets.
• Foster collaboration and alignment by working across various teams and departments.
• Help the company achieve its strategic objectives by aligning operations and execution with top strategic priorities.
• Address urgent operational issues and challenges as they arise.
• Promote continuous learning and improvement within the organization and your team.

Benefits

• Experience Bonus: Qualtrics offers US employees an annual $1,800 'experience bonus'.
• Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
• The satisfaction of empowering large networks through technology.
• The opportunity to work with a diverse range of influential brands.
• A role that encourages personal growth and initiative within a growing business area.
• Qualtrics Hybrid Work Model: Gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees