Principal Associate, Real Estate Operations & Transaction Management

Capital One • McLean, VA

3d

About The Position

As a Principal Associate, Real Estate Operations & Transaction Management, you will serve as the operational "Command Center" for the Retail Real Estate Execution team. This role is a unique blend of regulatory compliance, enterprise-wide legal program management, and transaction workflow orchestration. You will be the primary bridge between our team, internal/external Legal counsel, and third-party partners, ensuring that no deal stalls and no compliance requirement is missed. This is a highly collaborative position with many stakeholders involved internally and externally. You will be joining a dynamic, highly skilled, and forward-thinking commercial real estate team that you will need to complement and challenge. This position will report to a Sr. Manager within the Real Estate department and will interact with senior leadership within the organization. This role offers a unique "birds-eye view" of the entire Retail Real Estate Execution engine. You will build a massive internal network and gain exposure to the lifecycle of a retail property.

Requirements

• Bachelor's degree or Military Exeprience
• At least 4 years of experience in Commercial Real Estate, Real Estate Operations, or Commercial Real Estate Transaction Management
• At least 3 years of experience in project management
• At least 2 years of experience in vendor management or performance tracking
• Solutions-driven mindset: Ability to anticipate problems and proactively present solutions to different audiences and drive consensus across teams on complex operational or legal roadblocks.
• The "Integrator" DNA: Skillset to work on large-scale complex, cross-departmental projects that have a direct impact on the company.
• Communication Excellence: Ability to confidently and clearly communicate project progress/milestones to the leadership team and cross-functional stakeholders.
• Project Management Discipline: Ability to prioritize and manage multiple projects with competing deadlines in a high-volume transaction environment.

Nice To Haves

• Bachelor's degree in Real Estate, Business Management, or Facilities Management
• 6+ years of experience in Commercial Real Estate operations
• Experience with OREO compliance or legal matter tracking

Responsibilities

• Transaction Workflow Orchestration: Act as the central project manager for the transaction lifecycle, guiding deals from initial intake through broker engagement to final execution.
• Navigate the internal governance structure, ensuring Finance, Tax, Risk, and Senior Leadership provide required sign-offs to meet deadlines.
• Legal Engagement Program: Serve as the primary liaison for the Legal Engagement Program supporting the entire Real Estate Execution department.
• Initiate, track, and close out legal workflows, ensuring internal legal partners have the necessary documentation and business stakeholders receive the results required to drive results.
• OREO Compliance: Own the execution of quarterly Other Real Estate Owned (OREO) compliance controls, ensuring all documentation and reporting meet strict internal and external audit standards.
• Portfolio Integrity: Perform change validation and pipeline management to ensure the system of record accurately reflects real-time deal terms and portfolio status.
• Critical Mail Administration: Oversee the physical and digital mail infrastructure, including the REA Mailbox and Lease Administration mail process for Retail and GWS, ensuring time-sensitive legal notices are routed immediately.
• Reporting & KPIs: Lead the preparation for Monthly and Quarterly Business Reviews (MBR/QBR) and monitor third party performance against established transaction KPIs.
• Operational Support: Identify opportunities for cost savings and operational efficiencies within administrative and clerical workflows.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees