Principal Associate, Project Management - Global Payment Network

Capital One • Columbus, OH

12h

About The Position

Principal Associate, Project Management - Global Payment Network As a Principal Associate Project Manager at Capital One, you will drive strategy and execute on high priority projects and execute on operational processes with excellence for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements. Responsible for end-to-end fulfillment management, which includes customer experience, operational and issuer performance, and preparedness of orders for credit and debit test cards. merchant marketing development. Manages operational execution of testing strategy for individual issuers or the Global Payment Network, and actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. General Responsibilities: Upon occurrence, execute of operations processes with excellence, demonstrating consistent high-quality results Manages day-to-day business logistics, ensuring smooth workflows Work on large and small scale projects that have a direct impact on the company. Drive processes and project tasks based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and /or escalate as needed Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation. Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery Forge relationships with key stakeholders to ensure delivery of commitments Identify ways to improve and streamline business process Exhibit a proven track record of project management and operational task execution, bringing the ability to quickly put structure in place to manage the work Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes Demonstrate organizational agility to adapt to changing demands Display strong consulting and collaboration skills

Requirements

• Bachelor’s Degree or Military experience
• At least 5 Years Project Management experience
• Strong communication and collaboration skills
• Strong problem solving and influencing skills

Nice To Haves

• Masters / MBA degree
• 6+ years of Project Management experience
• PMP, Lean, Agile or Six Sigma certification
• 1+ years of experience in the Payment Services/card industry.
• Work experience achieving results with complex projects

Responsibilities

• Responsible for end-to-end fulfillment management, which includes customer experience, operational and issuer performance, and preparedness of orders for credit and debit test cards.
• Manages operational execution of testing strategy for individual issuers or the Global Payment Network, and actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
• Upon occurrence, execute of operations processes with excellence, demonstrating consistent high-quality results
• Manages day-to-day business logistics, ensuring smooth workflows
• Work on large and small scale projects that have a direct impact on the company.
• Drive processes and project tasks based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and /or escalate as needed
• Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.
• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Forge relationships with key stakeholders to ensure delivery of commitments
• Identify ways to improve and streamline business process
• Exhibit a proven track record of project management and operational task execution, bringing the ability to quickly put structure in place to manage the work
• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
• Demonstrate organizational agility to adapt to changing demands
• Display strong consulting and collaboration skills

Benefits

• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level