Principal Associate, Project Management - Authorizations Platform Team (Hybrid)

Capital One • Richmond, VA

123d • $117,300 - $133,900 • Hybrid

About The Position

Project Management Principal Associate will sit horizontally and be responsible for full lifecycle Program delivery, within the Authorizations Platform team in US Card. The scope includes delivery of critical internal and external programs, portfolio management, and business process improvement. Other key responsibilities include aspects of capacity forecasting, managing intake requests and refinement processes. This role partners closely with Product and Technology teams and requires coordinating well-managed deliveries across multiple functions and lines of business.

Requirements

• Bachelor's Degree or Military experience
• At least 3 years of Project Management experience

Nice To Haves

• Master's degree or MBA
• 5+ years of experience in Program management, Process management or Product Management
• 2+ years of experience in financial services and the consumer credit card industry
• 2+ years of experience working with software engineering teams
• 1+ years of experience working with Product and Technology teams, including tracking data and reporting on key performance metrics
• 1+ years of experience with JIRA
• PMP, Lean, Agile, Six Sigma, CSM or AWS CCP certification

Responsibilities

• Manage small to medium scale program deliveries that impact Authorizations Platform (i.e. New business launches, conversions, card priorities)
• Collaborate with all levels of the organization to monitor and manage the critical path, plan contingencies, facilitate scope changes, and control resource expenditure
• Report on program and feature delivery progress, managing escalations and impediment resolution
• Build and maintain high trust relationships with partner teams across the Enterprise to keep abreast of current strategies and manage work in progress
• Maintain a governance model to manage the portfolio and facilitate prioritization of most critical initiatives, managing stakeholder community expectations
• Manage intake and prioritization from LOBs requiring horizontal support from the Authorizations Platform, coordinating across job disciplines
• Identify Jira tagging/reporting issues and work across product teams to troubleshoot access, data entry & reconcile Jira
• Strategic thinking to re-imagine existing operations in order to drive towards more efficient & productive solutions, processes & outcomes

Benefits

• Comprehensive health benefits
• Financial benefits including performance-based incentive compensation
• Inclusive set of benefits that support total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree