Principal Associate, Process Management, Global Workplace Services

Capital OneMcLean, VA
94d$93,400 - $117,200

About The Position

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions. In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We're constantly transforming our workplace to enable our employees to work the way they work best. But it doesn't stop there. We don't just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we're a well-oiled machine! That's why our team is looking to add a Principal Process Associate. As a Principal Associate, Process Management, you will ensure GWS is enabling fiscal responsibility and accountability while ensuring an extraordinary associate experience. You will support GWS in 'well managed' processes, as you partner with a diverse team from GWS, Finance, and Third Parties.

Requirements

  • At least 5 years of experience in Finance Management or Audit
  • At least 2 years of experience with G Suite tools

Nice To Haves

  • Bachelor's Degree or military experience
  • 3+ years of experience in Process Management
  • 2+ years of experience in Vendor or Supplier Management

Responsibilities

  • Monthly financial reviews for central services operations teams
  • Manage purchase orders (POs)
  • Annual budget processes for Central Services
  • Budget re-forecasts process
  • Review third-party audit results and create and monitor action plans
  • Establish processes to escalate facility management-related work orders that impact operations
  • Oversee KPI preparation and benchmarking for services
  • Validate and report KPIs
  • Provide oversight for the Service Change Request (SCR) process
  • Document SCRs and validate them against the contracts
  • Manage the process for vendor compilation and socialization of all Central Services SCRs
  • Engage in weekly standups and handle escalations with regions and FM as needed
  • Participate in Governance ceremonies
  • Review POs and SCRs
  • Support third party governance ceremonies including scheduled reviews, goal setting, and surveys
  • Monitor contracts and oversee contractor lifecycle in Capital One systems

Benefits

  • Comprehensive health benefits
  • Financial benefits including performance-based incentives
  • Inclusive benefits supporting total well-being

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Credit Intermediation and Related Activities

Education Level

Bachelor's degree

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service