Principal Associate, Credit Review Operations

Capital One • Richmond, VA

300d • $84,400 - $105,900

About The Position

The Credit Review organization at Capital One monitors credit quality and assures credit business practices adhere to Credit Policy, Standards and Procedures for internal and external stakeholders. The Credit Review Operations team is currently hiring a Principal Associate who will be supporting high priority horizontal initiatives while providing ongoing organizational support to drive team objectives. In addition, the role will be responsible for providing support and oversight of certain Credit Review Operations processes, such as SOX internal controls testing, MRA tracking and reporting, business continuity plans, internal team and management reporting, providing workflow and reporting process enhancements, and ad-hoc project assistance as needed. The Principal Associate is expected to maintain high professional ethical standards, and work independently in a collaborative environment. This will be a critical role where strategic thinking, attention to detail, creativity, influencing skills and execution of project management will be rewarded.

Requirements

• Bachelor's Degree or Military Experience
• At least 2 years of project or process management experience
• At least 2 years of experience working with internal business clients
• At least 2 years financial services experience

Nice To Haves

• At least 3 years of experience in operational, or PMO environments
• At least 3 years of experience in project management and data analysis
• At least 3 years in a Consultancy or a process improvement role

Responsibilities

• Directly supporting the Operations team with horizontal organizational needs and related activities, with a particular focus on leadership support, operating routines, reporting needs, and project execution
• Managing internal business continuity plans, internal controls testing, MRA tracking and reporting
• Managing Corporate Policy changes and manage Credit Review Policy updates
• Supporting Audit and Examination processes and routines
• Serve as a liaison, representing Credit Review to both internal and external stakeholders and partners
• Drive and support implementation and adoption of the Technology tools and platforms (including G-Suite) across the Credit Review organization
• Have a lead role in organizing team activities and associate engagement activities, including Town Halls, Lunch and Learns, and other departmental activities
• Lead and/or support special projects as they arise, based on business needs
• Developing relationships with key stakeholders including Senior Leaders, associates, and key internal partners

Benefits

• Comprehensive health benefits
• Financial benefits including performance-based incentives
• Inclusive workplace environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree