Principal Architect – Federal Services

World Wide Technology Healthcare Solutions-posted about 1 month ago
$150,000 - $185,000/Yr
Full-time • Mid Level
Jenks, OK
5,001-10,000 employees
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The Principal Architect leads TD&E delivery engagements and cross-functional technical teams on customer programs or projects. The Principal Architect is responsible for technical communications with WWT Engineers, Architects, and the customer for projects. The Principal Architect will sometimes participate in several Customer projects concurrently. A Principal Architect must be capable of supervising and leading technical teams and be a recognized expert by significant career experience in enterprise IT leadership or by demonstrated technical/professional services expertise in one or more WWT technology practices. The Principal Architect may be assigned to lead customer-facing services projects of varying size and complexity that will often include the development of project deliverables (examples include white papers, plans, strategies, designs, assessments, and business case analyses). When the Principal Architect is designated the Solution / Technical leader, they will combine with PMO leadership to form the “Two in the Box” model, a vital part of the WWTs approach to driving successful project outcomes.

  • Champion Agile practices by leading technical planning, sprint execution, and continuous improvement initiatives across the engineering team.
  • Deliver clear documentation and SOPs, establishing standards for account management, cloud administration, infrastructure, automation, and operational practices.
  • Collaborate with stakeholders and mission partners to translate business and operational requirements into actionable technical roadmaps and execution plans.
  • Enforce security compliance through application of STIGs, IAVMs, RBAC policies, and automated hardening practices to meet stringent DoD security requirements.
  • Provide Tier III/IV escalation support and mentorship for engineers, guiding resolution of complex technical issues and ensuring knowledge transfer across the team.
  • Optimize cloud and virtualization performance through monitoring, troubleshooting, and capacity planning, ensuring SLA compliance and cost efficiency.
  • Maintain and manage Git-based repositories for version-controlled infrastructure, code artifacts, and automation scripts, enabling collaboration and traceability.
  • Collaborate to automate provisioning, monitoring, patching, and access controls using industry-standard tools to drive efficiency and reduce manual intervention.
  • Administer Infrastructure as Code (IaC) solutions to standardize deployments, increase repeatability, and reduce configuration drift across environments.
  • Develop and maintain backup and disaster recovery strategies, ensuring mission-critical systems are resilient, compliant, and recoverable in alignment with DoD/government standards.
  • Ability to manage cloud administration for ServiceNow, and KVM including provisioning, cost optimization, monitoring, and compliance with government frameworks.
  • Oversee account administration across cloud, virtualization, and on-prem systems, ensuring proper role-based access control (RBAC), identity management, and compliance with security policies.
  • Provide technical leadership to cross-functional engineering teams, ensuring best practices in systems design, deployment, automation, and ongoing operations.
  • Lead architecture and operations for hybrid infrastructure environments spanning IBM z systems, ICIC integrations, KVM virtualization, enterprise networking, and cloud platforms.
  • Main technical contact between WWT and customer from beginning to end of a project ensuring the team meets the customer's technical needs.
  • Demonstrated ability to lead architecture development activities and methodologies leading to comprehensive discovery, analysis, and technical/business recommendations.
  • Advanced communication skills, including business/technical writing and presentations.
  • Advanced ability to present in-depth technical solutions.
  • Self-motivation with the ability to motivate and energize a project team.
  • Drive to exceed customer and project goals.
  • Demonstrate ability to work successfully at all customer levels, from C-level executives to end users.
  • Thoughtful leadership and innovative thinking.
  • Can maintain positive peer & customer service attitude in the face of significant challenges.
  • Drive additional profitable growth within the accounts.
  • Develop relationships throughout the customer's organization to source new business.
  • Responsible for the delivery of project work, ongoing quality of the work, ensuring standards and delivery methodologies are being followed and appropriate resources are available to meet the current and future demands of the project.
  • Participate with Sales during the sales process through Project Scoping Workshops (PSWs), presentations, solutions, and development of Scopes of Work.
  • Provide the bridge between Sales and Professional Services as new opportunities are closed.
  • Proven track record of customer focus, including the ability to foster long-term client relationships.
  • Ability to successfully manage partner and vendor resources.
  • General understanding of financial forecasting, reporting, and budgeting.
  • Personnel management experience.
  • Expert knowledge of project architectural principles and practices.
  • Proactively detects technical deficiencies and develops practical, workable solutions to problems.
  • Takes full responsibility for the overall execution and delivery of critical tasks or projects.
  • Creates an environment where others feel safe to be open and candid and where conflicting ideas and opinions are regularly discussed.
  • Willing to travel 50-75% of the time.
  • Conveys the WWT vision in real and relevant terms that others can identify with, helping others see how things will improve.
  • Stays focused on the team and WWT strategic priorities and allocates their time and resources accordingly.
  • Works with and through others to consistently break down barriers between teams.
  • Demonstrated ability to coach and mentor.
  • Proactively seek ways to expand technical knowledge.
  • Possesses professional maturity and presence.
  • Works actively on mentoring and team development with more junior team members.
  • Proficient in the aspects of project launch and closure.
  • Ability to act as a technical expert.
  • Good technical, problem-solving, and communication skills.
  • Manage technical swim lanes of large or multi-disciplinary/multi-phased projects, including planning, staffing, budgeting, and delivery.
  • Maintain current knowledge of industry trends and tools to provide best-practice insight and best-in-class recommendations to management.
  • Ensure that all components and usage are consistent and compliant with all applicable regulatory, departmental, IT, and corporate standards, policies, and guidelines.
  • Perpetually positive and optimistic, lives and breaths core values.
  • Ability to solve problems and resolve project dysfunction using creativity or leveraging core values.
  • Ability to leverage core values to hold individuals or teams accountable and advocate core values.
  • Ability to lift 50 lbs.
  • Excellent leadership, communication, and mentoring skills.
  • Familiarity with DoD cybersecurity policies, including STIGs, IAVAs, and RMF compliance.
  • Experience with Infrastructure as Code (IaC) for deployment and configuration management.
  • Demonstrated expertise in SD-WAN and enterprise network engineering.
  • Strong knowledge of Identity and Access Management (IdAM) and Zero Trust principles.
  • 7-10 years proven expertise in backup and recovery solutions.
  • Experience with ServiceNow cloud integration and workflows.
  • 5+ years Linux OS administration and hardening.
  • Strong expertise with IBM Z mainframe administration and integration.
  • 7+ years of experience in IT infrastructure engineering, with at least 3 years in a technical lead role.
  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • Active DoD Secret Clearance (TS/SCI preferred).
  • Minimum five years (5) of industry experience in IT infrastructure architecture development and technology consulting, advisory, or professional services.
  • 3-5 years experience as a Senior or Lead Architect or equivalent experience.
  • Thorough understanding of at least one central WWT technology core focus area (Infrastructure Modernization, Security Transformation, or Multi-cloud architecture), key technology partners, and industry trends.
  • One or more major industry IT certifications, ideally with one or more of WWT’s core OEM partners.
  • Demonstrated leadership, team building, and management skills.
  • Advanced client-facing skills, including analyzing and providing solutions to complex architecture or services problems, influencing and negotiating with clients.
  • Demonstrated technical consulting experience in one or more vertical sectors: government, public sector, higher education, finance, health care, technology, or other commercial.
  • Must have at least 7 years of experience designing, deploying, and implementing core route/switch and WAN networks in accordance with industry best practices
  • Must experience Deploying, managing, and troubleshooting EVPN-VXLAN overlay
  • Experience with Data Center Interconnect (EVPN-signaled VXLAN for DCI, Stitching, etc.)
  • Experience with WAN routing implementations, including OSPF, ISIS, MPLS, BGP, Traffic Engineering
  • Knowledge on MPLS services including Layer-3 VPN and Layer-2 VPN
  • Familiarity with Segment Routing concepts
  • Deploy, manage, and troubleshoot a DCI solutions
  • Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec, TrustSec).
  • Understand WAN/LAN and transport technologies (Ethernet, Frame Relay, DMVPN, WAAS and MPLS)
  • Enterprise Routing/Switching Certification (JNCIP-ENT, JNCIE-ENT, or CCIE Enterprise)
  • Strong knowledge IP communication and routing is required (OSPF, EIGRP, BGP). Experience with inter-company routing is preferred.
  • Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
  • Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
  • Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
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