Principal Architect-Customer Platform

PayPal • San Jose, CA

67d • $188,000 - $323,950 • Hybrid

About The Position

This role leads the technical strategy and architecture for PayPal's Customer Platform, driving the evolution of globally distributed, highly resilient systems that serve millions of customers worldwide. The Principal Architect will set the technology roadmap for identity services, customer data management, and platform infrastructure, ensuring low-latency, high-availability solutions that scale across global markets. A key responsibility is to design a Customer Data Store, which is a unified, cloud-native system that consolidates customer data across various domains. This initiative will enhance customer interactions, improve data accuracy, and support compliance and privacy requirements. This position requires deep expertise in microservices architecture, cloud-native technologies, customer and relationship modeling, and distributed systems design patterns.

Requirements

• Minimum of 15 years of relevant work experience
• Bachelor's degree or equivalent experience

Responsibilities

• Increases results & effectiveness of all software engineers in a large domain
• Sets the technology roadmap for a domain
• Adapts their role to the need, selecting the most effective means of realizing their technical goals
• Provides advice and counsel to senior executives within PayPal, influencing the development of multi-year business strategies
• Exercises wide latitude in determining objectives and approaches to assignments and takes initiative to achieve results
• Handles ambiguous and unfamiliar situations and uses creativity to deliver decisive resolutions
• Uses discovery & exploratory research, not being limited to technical domains, to make successful decisions
• Identifies themes & trends that span projects and teams, and finds broadly impactful opportunities for improvement
• Uses professional savvy to determine when industry-standard solutions can be adopted, versus when a problem space warrants a novel solution ('build/buy')
• Mentor others as a means of propagating technical influence, and to enhance the performance of their organization

Benefits

• Flexible work environment
• Employee shares options
• Health and life insurance
• Annual performance bonus
• Equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees