Costco-posted 3 months ago
$160,000 - $250,000/Yr
Full-time • Senior
Issaquah, WA
General Merchandise Retailers

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. This is an environment unlike anything in the high-tech world and the secret of Costco's success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees. Costco's Enterprise Architecture team propels our business by blueprinting an innovative, scalable, and secure architecture that serves our Warehouse members globally with years to come. Enterprise Architects work with leadership, stakeholders, and subject matter experts to build a holistic view of the organization's value streams, goals, strategies, capabilities, processes, information, and information technology assets. The role of the enterprise architect is to ensure that the business and IT are in alignment. The enterprise architect links the business mission, strategy, capabilities and processes of an organization to its IT strategy, documents this using multiple architectural models or views that show how the current and future needs of an organization will be met in an efficient, sustainable, agile, and adaptable manner, and fosters the changes needed to achieve. Exceptional executive presence is crucial to succeed in this role. You will facilitate complex discussions, influence peers and stakeholders, and serve as a thought leader to inspire change. As a key figure in evolving the Enterprise Architecture practice, you will uphold consistent quality across methodology and deliverables while addressing today's digital challenges with technical expertise, leadership, and strategic foresight.

  • Shape the organization's AI/ML strategy and roadmap
  • Define AI/ML technical capabilities—including generative AI systems, data pipelines, model deployment strategies, MLOps frameworks etc.
  • Define AI reference architecture, standards, and best practices.
  • Lead integration of AI/ML into business system transformation initiatives.
  • Ensure that AI-driven solutions are consistent with organizational goals and technical standards.
  • Champion ethical AI governance and regulatory compliance.
  • Support continuous technology improvement and adaptable architecture.
  • Defines future state AI/ML architecture and technology roadmap.
  • Links business strategies and processes to AI/ML technology strategies, ensuring AI initiatives support enterprise objectives and deliver measurable business value.
  • Establishes and maintains models of AI-driven organizational value streams, goals, strategies, capabilities, processes, information, and IT assets.
  • Defines and enforces target state and reference architectures, principles, guardrails, and standards for AI/ML.
  • Develops and manages AI governance frameworks including model lifecycle management (MLOps), model monitoring, data governance, bias mitigation, explainability (XAI), and compliance.
  • Leads initiatives around AI governance, MLOps pipeline optimization (monitoring/drift detection), and continuous improvement of intelligent solutions.
  • Develops and promotes reusable AI/ML architectural patterns that foster innovation while adhering to best practices.
  • Collaborates with stakeholders to operationalize AI use cases, embedding AI into end-to-end business process models.
  • Leads reviews of AI-driven solution designs for scalability, interoperability, and compliance.
  • Investigates emerging technologies, assess enterprise impact through research/proof-of-concepts, and build business cases for adoption.
  • Defines data requirements for AI, advises on data-sharing strategies to support ML models, and ensures data quality/security in AI contexts.
  • Evaluates public cloud services and hybrid architectures for cost-effective deployment of intelligent systems.
  • Mentors cross-functional teams on AI/ML adoption; bridge gaps between data scientists, engineers, and business units to foster a collaborative environment.
  • 5+ years' architecture experience with business/capability modeling using EA frameworks (TOGAF/Zachman).
  • 5+ years of demonstrated experience with analyzing and documenting business value streams, capabilities, processes, and data using model-based representations.
  • Proven ability to define future architecture/technology roadmap and align technology strategy with business goals.
  • Strong communication skills to translate technical concepts for executives and technical teams.
  • Demonstrates a strong understanding and passion for emerging technologies.
  • Proven skills in leadership, relationship building, negotiation, collaboration, advocacy, governance, and consensus building.
  • Excellent verbal and written communication skills at all levels.
  • Team player with proven ability to work effectively within a large matrix organization.
  • Ability to make architecture changes in a dynamic agile environment.
  • 3+ years' experience leading or architecting production-grade AI/ML solutions, hands-on with frameworks such as TensorFlow/PyTorch.
  • Experience designing MLOps pipelines (MLflow/Kubeflow) and implementing model lifecycle management/governance.
  • Knowledge of responsible/ethical AI practices: bias detection/mitigation; explainability; regulatory compliance.
  • Proficiency in public cloud AI services: GCP Capgemini/Vertex AI; distributed data platforms.
  • Bachelor degree or equivalent experience in computer science, information systems or related fields.
  • Advanced degree a plus.
  • 10+ years of Technology and Retail / Supply Chain experience.
  • Experience working in ERP and Retail systems software (IBM i and/or SAP), including knowledge of Product Lifecycle.
  • Knowledge of software development lifecycle methodologies with experience in both Classic and Agile (scaled) methodologies.
  • Experience with distributed Enterprise/Solution Architecture.
  • TOGAF certification, Cloud, AI certification.
  • Working knowledge of DevOps, agile methodology, and continuous improvement.
  • Industry AI publications/voice in leading forums.
  • Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.
  • Paid time off
  • Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
  • Health care reimbursement account
  • Dependent care assistance plan
  • Short-term disability and long-term disability insurance
  • AD&D insurance
  • Life insurance
  • 401(k)
  • Stock purchase plan to eligible employees
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