Principal Applications Engineer

Micron • Longmont, CO

3d

About The Position

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever! Micron is seeking a Principal Product Applications Engineer to team with Field Application Engineers (FAE) to provide world class customer field-team support for qualification of Micron’s portfolio of Cloud and Data Center Solid State Drives (SSD. You will be the product technical expert for our cloud/data center SSD portfolio and a primary contact for the Micron customer field team for product related support.

Requirements

• Bachelor’s degree in computer science or related field
• 5+ years of experience debugging hardware issues
• Team player, ambitious and self-starter
• Good presentation skills and effective collaboration with team members
• Desire to perform hands on debug in the lab to address customer issues
• Proficiency using Linux and Windows operating systems
• Experience with setting up and configuring computer hardware and software
• Experience using JIRA and Confluence for bug tracking and documentation
• Experience debugging hardware and firmware issues at a system and SSD drive level

Nice To Haves

• Desire to work with groundbreaking next generation SSD technologies
• 5 years of experience with SSD technology

Responsibilities

• Build a collaborative relationship with the customer field team to ensure customer qualification success
• Debug customer issues working with the customer field team to accelerate new product qualifications
• Provide internal status on customer qualification issues
• Product expert for features and functionality providing app notes and errata lists
• Maintain external product firmware portal and change lists for customer teams
• Pareto analysis of product issues to drive improvements in future products

Benefits

• We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.
• Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.
• Additionally, Micron benefits include a robust paid time-off program and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees