Principal AI Product Manager
About The Position
As a Principal AI Product Manager within PayPal's AI Productivity team, you'll lead end-to-end product strategy and execution for AI-driven productivity solutions across the enterprise. Your mission: translate business challenges into scalable AI products that automate workflows, accelerate decision-making, and drive measurable impact on operational efficiency. You will partner with data scientists, ML engineers, and functional leaders across domains to define, deliver, and scale intelligent automation and generative AI use cases that transform how PayPal works. This role sits at the intersection of AI strategy, product innovation, and enterprise transformation. You'll define the blueprint for how PayPal applies AI to unlock human potential — not just building models, but reshaping work itself.
Requirements
- 10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Responsibilities
- Establish a shared vision across the company for one or more products, or a platform product enabling development & scalability, with a deliberate and cohesive strategy.
- Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders.
- Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Champions the customer experience and prioritizes customer needs in product requirements and decision making.
- Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
- Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Responsible for product profitability, including budgetary decisions.
- Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
- Interfaces with senior leadership as needed.
- Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Benefits
- flexible work environment
- employee shares options
- health and life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Number of Employees
5,001-10,000 employees
