About The Position

The Principal, AI Agent and D365 Platform Specialist role will be a key leadership role driving Microsoft’s FY26 AI Agent and D365 Core initiatives within the AI Business Applications Specialist Team (AI BAS ST). This individual will lead field-facing strategy, cross-functional execution, and acceleration for Copilot Studio, building reusable agent prototypes, co-creating with top enterprise customers, and embedding Microsoft’s differentiated value. You will define and execute a prototype-first, outcome-based model that moves customers from exploration to committed revenue—fast. This role will lead our most strategic growth initiative: positioning Copilot Studio as the enterprise agent platform of choice and accelerating AI adoption for rapid value realization. You will also oversee the replacement of legacy systems of record with D365. The leader will be responsible for executing $50M in revenue across M365 Copilot, Copilot Studio, and D365 Sales, Service, and ERP workloads and ensuring we lead and deploy agents across Salesforce Replacement, ERP Accelerate, and Contact Center initiatives.

Responsibilities

  • Lead field-facing strategy and cross-functional execution for Copilot Studio.
  • Build reusable agent prototypes and co-create with top enterprise customers.
  • Define and execute a prototype-first, outcome-based model for customer engagement.
  • Position Copilot Studio as the enterprise agent platform of choice.
  • Oversee the replacement of legacy systems with D365.
  • Execute $50M in revenue across M365 Copilot, Copilot Studio, and D365 workloads.
  • Lead and deploy agents across Salesforce Replacement, ERP Accelerate, and Contact Center initiatives.
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