About The Position

Position Summary: Incumbent is responsible for scheduling clinic patients for surgery and diagnostic procedures. Assures all necessary paperwork is completed and forwarded to appropriate departments. Assists in determining if the patient's source of funding covers proposed surgery/procedure and inquires about expiration dates. Determines that physician documentation reflects need for proposed surgery/procedure. Obtains surgery/procedure date and time based on physician availability and operating room schedule. Communicates effectively with patients in order to obtain demographic and financial data. Provides accurate wait time estimates when available. Acts as a liaison between admissions, other departments and operating room. Notifies departments, services, physicians and the patient if surgery/procedure date/time is rescheduled and updates all as necessary. Responsible for inputting demographic and financial data into the SMS System following basic computer flows and codes.

Requirements

  • Previous experience with computer registration and registration scheduling system
  • Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
  • Must demonstrate general understanding of medical terminology
  • Must demonstrate customer service skills appropriate to the job
  • Must be able to travel to off site physician practices
  • Minimum one (1) year recent experience (within past two (2) years) registering patients in a hospital or clinic, working as a Medical Assistant, or working in medical billing
  • General knowledge of ICD9 and CPT codes
  • Excellent written and verbal communication skills in English
  • Demonstrated experience using MS Office
  • Ability to work weekends, holidays, and evenings
  • Ability to maintain a work pace appropriate to the workload
  • Ability to interpret and understand various medical insurance plans and make accurate determinations regarding coverage
  • Ability to establish and maintain effective working relationships across the Health System
  • Must be able to provide proof of work authorization

Nice To Haves

  • Knowledge of University and medical center organizations, policies, procedures and forms
  • Familiarity of Joint Commission standards
  • Experience with Epic
  • Experience in surgical scheduling
  • Bilingual in English and Spanish

Responsibilities

  • scheduling clinic patients for surgery and diagnostic procedures
  • assuring all necessary paperwork is completed and forwarded to appropriate departments
  • assisting in determining if the patient's source of funding covers proposed surgery/procedure and inquires about expiration dates
  • determining that physician documentation reflects need for proposed surgery/procedure
  • obtaining surgery/procedure date and time based on physician availability and operating room schedule
  • communicating effectively with patients in order to obtain demographic and financial data
  • providing accurate wait time estimates when available
  • acting as a liaison between admissions, other departments and operating room
  • notifying departments, services, physicians and the patient if surgery/procedure date/time is rescheduled and updates all as necessary
  • responsible for inputting demographic and financial data into the SMS System following basic computer flows and codes

Benefits

  • We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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