Develops and implements methods and procedures for process control, process improvement, testing and inspection to ensure that the products are free of flaws and function as designed. Analyzes reports and defective products to determine trends and recommend corrective actions. Collaborates with customer and supplier representatives on quality problems, ensures that effective corrective actions are implemented and contributes to supplier quality improvement programs. This role ensures proactive communication, problem-solving, and oversight to prevent discrepancies and escalations that could jeopardize business continuity and customer trust.