Primary Care Practice Manager

Bridgeview Eye Partners•Shelbyville, IN

About The Position

Are you a natural leader with a passion for healthcare and a knack for business management? Do you thrive in environments where you can elevate staff performance, deliver exceptional patient care, and drive practice growth? If so, we have the perfect opportunity for you! Position Summary: As a Practice Manager, you will work in close partnership with our dedicated doctors and regional manager to ensure our optometry office runs smoothly and professionally. You will play a pivotal role in shaping the success of our practice, combining your strong leadership skills with your ability to inspire and develop a high-performing team.

Requirements

High school graduate
Minimum of 1 year previous management experience required
Decisive leadership with above-average judgment
Attentive to detail with strong organizational skills
Strong analytical skills with decision making and problem solving ability
Excellent interpersonal, written and verbal communication skills
Polite and professional
Able to effectively multi-task
Ability to lead, motivate and promote a team environment
Ability to build and maintain good rapport with doctors, staff, central support, and patients.
Ability to obtain knowledge and skills on the job or through educational courses
Available to work a flexible schedule, additional hours as required, including nights and weekends
Proactive and adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment
Ability to handle situations with confidence, tact and resourcefulness
Report for scheduled work hours in a dependable and timely fashion, pursuant to MWEC attendance policy
Physical Activity: Standing for sustained periods of time, Stooping, Grasping, Lifting, Talking, Hearing.
Physical requirements: Light work. Must be able to lift up to 15 lbs on a regular basis from floor to waist, 5 lbs from waist to shoulder, and 5 lbs from shoulder to overhead.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Nice To Haves

Bachelor’s degree in Business or related field preferred
Experience in optometry is preferred

Responsibilities

Staff Management : Conduct Patient Interaction Assessments based on relationship and communication with patients.
Conduct Staff Performance Assessments following Best Practices in performance of core responsibilities.
Recognize and Connect with staff through open lines of communication and coaching.
Performance Management : Identify opportunities for practice growth, provide recommendations regarding appropriate strategies, administer plans of action, and monitor effectiveness of such efforts through appropriate measures and review.
Monitor the effectiveness and efficiency of your practice through review of medical documentation, data collection, MWEC program compliance, and quality assurance studies.
Identify opportunities to improve current processes and improve staff training.
Maintain an active community presence through continuous involvement in Eye on Community events.
Asset Management : Monitor compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA).
Maintain MWEC processes to ensure compliance with the organization’s policies and guidelines set by relevant regulatory agencies.
Monitor and protect all practice assets including the building/grounds, clinical and office equipment, inventory levels, and all other practice-owned resources.
Risk Management : Provide insight into key areas of risk and identify areas that need monitored to minimize risk, ensuring compliance with rules and regulations.
Review Facility Documentation Requirement List and ensure 100% compliance.
Key Performance Indicators (Financial Management) : Monitor appropriate management of financial procedures including billing, daily deposits, reporting, and accounts receivable to ensure optimal efficiency and profitability within the practice.
Other Duties: Perform other duties and assumes various responsibilities as determined by the regional manager and doctor(s).