Primary Care Medical Receptionist
About The Position
The Receptionist works closely with members and the interdisciplinary care team to ensure members have an effective and positive member experience that leads to optimal health and cost-effective outcomes Engages onsite and/or telephonically with members, family and providers to help facilitate care Identifies relevant Herself-Health and community resources and facilitates program, network, and community referrals. Works to get past medical History and referrals when appropriate Collaborates with member and the interdisciplinary care team to develop a comprehensive plan of care to identify key strategic interventions to address member's medical, behavioral and/or social determinant of health needs Engage members when they enter the clinic to ensure they have a memorable patient experience
Requirements
- Previous medical receptionist experience
Nice To Haves
- Medical office experience preferred
- Ability to accurately read and write medical terminology
- Basic computer skills, including familiarity with electronic medical records
- People person
Responsibilities
- Accurately and professionally handling all front desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and screening calls
- Maintaining patient medical records in accordance with our policy
- Assisting with patient appointments, including preparation, form completion and loading, check-in/out, and follow-up actions
- Completing electronic medical records
- Providing assistance to front office team members by performing clerical duties, including patient check-in/out, referrals, prescription medication management, inbound/outbound telephone calls, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
