Primary Care Medical Assistant

Southwest Healthcare • Albuquerque, NM

5d • Onsite

About The Position

Southwest Care Center employees can answer yes to these 3 questions: 1. Do you want to make a difference? 2. Do you believe everyone is entitled to quality healthcare? 3. Do you desire to serve the underserved in your community? For over 25 years, Southwest Care Center has been providing exceptional healthcare to the communities of Santa Fe and Albuquerque, NM. We are a non-profit, FQHC-LAL providing medical, behavioral health, case management, community outreach, diabetes education, and pharmacy services. We are proud to offer gender equity medicine, syringe exchange, and HIV/HepC treatment, testing and other services within our communities. Southwest Care Center is currently seeking a full-time Primary Care Medical Assistant to work in our Jefferson Clinic in Albuquerque, NM.

Requirements

• Basic Life Support required.
• Team collaborator and patient advocate along with the ability to work in a fast-paced environment.

Nice To Haves

• One (1) year or more direct patient care experience in a family medical practice setting preferred.
• Completion of a medical assisting program or certification highly desirable.
• Athena EMR experience preferred.

Responsibilities

• Screens patients according to established protocols (i.e., obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/Clinic Manager.
• Performs accurate charting in medical record in accordance with established SCC policies and procedures.
• Provide assistance to nurses and providers, as needed.
• Maintain exam rooms and work areas (i.e., keeping well‐stocked, orderly, and clean, to include disinfecting exam tables between patients as per infection control policy).
• Perform phlebotomy/fingerstick, as permitted by training.
• Administers injections according to position requirements and as trained.
• Perform procedures, as ordered, and trained.
• Able to accurately make/cancel/reschedule appointments in the appointment system.
• Able to follow‐up on appointment to determine patient compliance and contact patients to reschedule (no‐show policy).
• Maintain strict infection control (i.e., sterilizing instruments, performing procedures, needle disposal, etc.).
• Understand all emergency protocols and respond accordingly.
• Have current knowledge of and participate in maintenance of drug assistance programs.
• Understand and assist in the referral process of patients to outside services or providers.
• Follow‐up on patient referrals, as necessary.
• Understand mandatory reporting of child/elder abuse policy and procedure.
• Understand and utilize the Vaccine program where applicable and document accurately on forms and vaccine administration records.
• Counsel patients per treatment plan (i.e., diet, exercise, medication, etc.), as assigned.
• Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Provide culturally sensitive care.
• Performs in‐house waived testing, after they are quality controlled, which may include some or all of the following: pregnancy tests, hemocue/Hemoglobin, glucometer, urine dip, hemoccult‐stool, or a quick throat swab. Each test will be done according to the directions and procedures and the results logged in the patients’ medical record.
• Point of Care Testing and quality controls.
• Other duties as assigned.

Benefits

• Competitive rate of pay.
• Generous time off plans including sick and holidays.
• Tuition reimbursement and other professional development programs.
• Full benefits package including medical, dental, vision, 401k, supplemental life and spousal coverages, employer paid disability, and access to the 340B prescription program if a patient at SCC.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed