Pricing Supervisor

Eurofins • Lancaster, PA

123d

About The Position

Perform both technical and personnel aspects of group operations; performing work within the department or other areas as required; act as a technical resource, trainer, and troubleshooter to specific department, make recommendations for operational and/or technical improvements; communicate effectively within the group; coach and develop direct reports, plan and monitor workflow, monitor data and support departmental MOS; demonstrate and strengthen leadership qualities.

Requirements

• Bachelor's degree or equivalent experience
• Minimum 3 years' professional experience
• Background or understanding of Client Pricing, Project Scope Creation, or Biopharmaceutical Analytical Testing
• Authorization to work in the United States indefinitely without restriction or sponsorship

Responsibilities

• Applies GMP/GLP in all areas of responsibility, as appropriate
• Applies the highest quality standard in all areas of responsibility
• Demonstrates and promotes the company vision
• Demonstrates strong client service skills, teamwork, and collaboration
• Proactively plans and multitasks to maximize productivity
• Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration
• Regular attendance and punctuality
• Support and promote company policies and procedures
• Proactive and effective escalation to appropriate management
• Ensure that the quality policy program is understood, implemented, and maintained; identify, prevent, or correct any departures from the quality system
• Enforces safety policies across all areas of responsibility
• Perform laboratory tasks as required to deliver on department objectives
• Perform all functions in support of and in compliance with all state and federal employment regulations
• Communicates effectively with client staff members
• Conducts all activities in a safe and efficient manner
• Perform other duties as assigned
• Foster a positive and professional work environment
• Communicate a clear vision and motivate staff to excel
• Monitor and approve employees' time worked through time-entry system
• Follow communication plan policy for regular meetings as directed by your business unit
• Coach, train, and develop others within the group with respect to their personal development to maximize performance
• Manage workflow and perform daily monitoring to meet customer service needs and KPI
• Conduct semi-annual performance reviews and interview applicants
• Perform training record review for direct reports
• Ensure data integrity record keeping to maintain compliance
• Confront and address problems, concerns and performance issues in real time
• Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs
• Effectively delegate and exercise accountability of self and others
• Serve as floor supervisor on a daily basis, effectively transition from peer to leader
• Participate in succession planning with supervisor in preparation for growth of team and self
• Support and coordinate information for calls/audits
• Identify and take action when pricing is inaccurate.

Benefits

• Excellent full time benefits including comprehensive medical coverage
• Dental and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree