Pricing Supervisor

Eurofins Scientific•Lancaster, MN

67d•Onsite

About The Position

Perform both technical and personnel aspects of group operations; performing work within the department or other areas as required; act as a technical resource, trainer, and troubleshooter to specific department, make recommendations for operational and/or technical improvements; communicate effectively within the group; coach and develop direct reports, plan and monitor workflow, monitor data and support departmental MOS; demonstrate and strengthen leadership qualities. Work Standards: Applies GMP/GLP in all areas of responsibility, as appropriate Applies the highest quality standard in all areas of responsibility Demonstrates and promotes the company vision Demonstrates strong client service skills, teamwork, and collaboration Proactively plans and multitasks to maximize productivity Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration Regular attendance and punctuality Support and promote company policies and procedures Proactive and effective escalation to appropriate management Ensure that the quality policy program is understood, implemented, and maintained; identify, prevent, or correct any departures from the quality system Enforces safety policies across all areas of responsibility Perform laboratory tasks as required to deliver on department objectives Perform all functions in support of and in compliance with all state and federal employment regulations Communicates effectively with client staff members Conducts all activities in a safe and efficient manner Performs other duties as assigned Leader of Direct Reports: Foster a positive and professional work environment Communicate a clear vision and motivate staff to excel Monitor and approve employees' time worked through time-entry system Follow communication plan policy for regular meetings as directed by your business unit Coach, train, and develop others within the group with respect to their personal development to maximize performance Manage workflow and perform daily monitoring to meet customer service needs and KPI Conduct semi-annual performance reviews and interview applicants Perform training record review for direct reports Ensure data integrity record keeping to maintain compliance Confront and address problems, concerns and performance issues in real time Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs Effectively delegate and exercise accountability of self and others Serve as floor supervisor on a daily basis, effectively transition from peer to leader Participate in succession planning with supervisor in preparation for growth of team and self Customer Obsession: Support and coordinate information for calls/audits Numeracy: Basic understanding of quoting process. Identify and take action when pricing is inaccurate.

Requirements

Bachelor's degree required
Minimum 3 years' professional experience
Background or understanding of Client Pricing, Project Scope Creation, or Biopharmaceutical Analytical Testing
Authorization to work in the United States indefinitely without restriction or sponsorship

Responsibilities

Perform both technical and personnel aspects of group operations
Act as a technical resource, trainer, and troubleshooter to specific department
Make recommendations for operational and/or technical improvements
Communicate effectively within the group
Coach and develop direct reports
Plan and monitor workflow
Monitor data and support departmental MOS
Demonstrate and strengthen leadership qualities
Apply GMP/GLP in all areas of responsibility, as appropriate
Apply the highest quality standard in all areas of responsibility
Demonstrate and promote the company vision
Demonstrate strong client service skills, teamwork, and collaboration
Proactively plan and multitask to maximize productivity
Meet all quality and productivity metrics and demonstrates strong teamwork and collaboration
Support and promote company policies and procedures
Ensure that the quality policy program is understood, implemented, and maintained
Enforce safety policies across all areas of responsibility
Perform laboratory tasks as required to deliver on department objectives
Perform all functions in support of and in compliance with all state and federal employment regulations
Communicate effectively with client staff members
Conduct all activities in a safe and efficient manner
Foster a positive and professional work environment
Communicate a clear vision and motivate staff to excel
Monitor and approve employees' time worked through time-entry system
Coach, train, and develop others within the group with respect to their personal development to maximize performance
Manage workflow and perform daily monitoring to meet customer service needs and KPI
Conduct semi-annual performance reviews and interview applicants
Perform training record review for direct reports
Ensure data integrity record keeping to maintain compliance
Confront and address problems, concerns and performance issues in real time
Expand self-awareness and develop leadership skills as defined
Effectively delegate and exercise accountability of self and others
Serve as floor supervisor on a daily basis
Participate in succession planning with supervisor in preparation for growth of team and self
Support and coordinate information for calls/audits
Basic understanding of quoting process
Identify and take action when pricing is inaccurate.

Benefits

Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays

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