Pricing Strategy and Operations

Sierra • San Francisco, CA

1d • Onsite

About The Position

At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
What You'll Do:
We're looking for a pricing strategist to join our pricing team. You'll work with our sales team to develop and deliver pricing proposals and ROI case studies for customers. You'll also collaborate with product, marketing, and operations teams to define our overall pricing and packaging strategy.

Requirements

• 4+ years of experience in consulting, banking, strategy, or business operations.
• Startup experience in a similar GTM operations role, specifically SaaS pricing, sales, marketing, and operations strongly preferred.
• Experience negotiating complex customer partnerships
• Familiarity with navigating sales cycles
• Strong understanding of developing GTM operations using data-driven decision-making
• Degree in Business Administration, Finance, or related field, or equivalent professional experience

Nice To Haves

• Experience in partnerships, business development, and value engineering roles
• Familiarity with AI or conversational AI technologies
• Previous 0-1 startup or fast-paced high-growth environment experience

Responsibilities

• develop and deliver pricing proposals
• develop and deliver ROI case studies for customers
• collaborate with product, marketing, and operations teams to define our overall pricing and packaging strategy

Benefits

• Flexible (Unlimited) Paid Time Off
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension) with Sierra match
• Parental Leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary Benefit Stipend giving people the ability to spend where it matters most
• Free alphorn lessons

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees