Pricing, Promotion, & Process Improvement Specialist

W.C. Bradley Co.•Scottsdale, AZ

About The Position

The Pricing, Promotion, Process Improvement Specialist will be a hands-on, detail-oriented team player to support our pricing and promotional activities while helping improve everyday processes. This role works closely with cross-functional teams to ensure pricing and promotions are set up correctly, run smoothly, and reflect our brand’s goals.

Requirements

5+ years of experience in retail operations, pricing, or customer service.
Strong understanding of retail pricing and promotions.
Experience with major ERP systems.
Proven ability to complete time-sensitive tasks.
Excellent communication, analytical, and problem-solving skills.
Proficiency in Excel, data management tools, and performance reporting.
Valid driver’s license required.

Nice To Haves

Associate degree or equivalent experience (Bachelor’s preferred).

Responsibilities

Set up and maintain pricing and promotional details across systems and platforms while maintaining approved margins.
Coordinate with marketing and sales teams to ensure promotions are launched on time and accurately.
Support updates to pricing and promotional materials as needed.
Monitor changes to pricing and promotional materials, ensuring proper approvals are documented and version history is maintained.
Identify workflow bottlenecks and help test new approaches to improve efficiency.
Maintain SOPs and keep training materials up to date.
Support creation of training guides or checklists for new team members or system updates.
Participate in user testing for new tools or system upgrades and provide feedback.
Assist with change management by communicating process changes and supporting training sessions or Q&A follow-ups.
Respond to questions from merchandising, operations, and customer service teams regarding pricing and promotional processes.
Help troubleshoot issues and escalate when needed.
Attend team meetings and planning sessions to stay informed on upcoming promotions, pricing changes, and process updates.
Maintain organized records of pricing and promotion documents, including calendars, approvals, and retailer guidelines.
Ensure files are clearly labeled and easy to locate.