Pricing Operations Specialist
About The Position
Cleary Gottlieb is a pioneer in globalizing the legal profession. We have 14 offices in major financial centers around the world, but we operate as a single, integrated global partnership and not as a U.S. firm with a network of overseas locations. The firm employs approximately 1,100 lawyers from more than 50 countries. Since 1946 our lawyers and staff have worked across practices, industries, jurisdictions, and continents to provide clients with simple, actionable approaches to their most complex legal and business challenges, whether domestic or international. We support every client relationship with intellectual agility, commercial acumen, and a human touch. This position reports to the Pricing Operations Manager and is part of the Revenue Operations Team that reports to the Director of Revenue. As a member of the Pricing Operations group, this position will utilize systems to manage, implement and maintain accurate and up to date client negotiated rates and discount information; build trust with clients by ensuring adherence to outside counsel guidelines and engagement letters; support with RFIs, RFPs and annual rates negotiations; and support in the year-end rate review and implementation. This position provides exposure to multiple facets of Finance, i.e., Client Profitability and Reporting, Strategic Pricing, Risk, Accounting Systems, and Client Account Team (Billing & Collections).
Requirements
- Bachelor’s degree required; MBA, MS or other advanced degree a plus.
- Minimum of 3 years of corporate or law firm (preferred) experience in billing, e-billing, pricing, or related role.
- Detail-oriented and well-organized individual with excellent writing, communication and analytical skills.
- Agility with technology and a strong commitment to continuous learning.
- Ability to prioritize and be flexible in a dynamic and fast-paced work environment.
- Flexibility to work weekends and evenings to meet deadlines.
- Proficiency in MS Excel (Pivot Tables, VLOOKUP), Word and PowerPoint.
Responsibilities
- Document client fee arrangement information through communication with the Global Client Account, Strategic Pricing, Global Proposals teams and Partners.
- Support the annual rate review cycle, including preparation of materials and tracking of rate increase approvals.
- Manage the creation, maintenance, and accuracy of rate cards.
- Maintain and administer client rate schedules, alternative fee arrangements (AFAs), and discounting structures in Aderant and support processes for accurately tracking arrangements.
- Effectively communicate client billing arrangements and billing requirements to Partners, Finance Managers, Client Profitability, Client Account Team, and others as needed to assist with client negotiations and financial analysis.
- Audit of fee arrangements and rates, and matter set-ups in Aderant.
- Work with E-billing to prepare rate sheets for client submission based on agreed fee arrangements.
- Review and understand client billing guidelines and outside counsel guidelines and summarize key provisions for the Pricing Operations Manager.
- Ensure firm compliance with client negotiated billing arrangements and client requirements by creating guidelines in Aderant and advance premium/discount set ups.
- Support continuous improvement initiatives for Pricing Operations processes and systems, and support software reviews and validation testing, as required.
- Work with the Pricing Operations Manager to develop and implement improvements to systems, including billing arrangement information and process management.
- Provide training and support to Global Client Account Team with rates application and create and maintain documentation and user guides.
- Assist the Pricing Operations Manager in ad hoc requests (e.g., timekeeper analysis).
Benefits
- Cleary provides a comprehensive benefits package, including health care benefits.
- More information can be found here: Benefits
- We are an equal opportunity employer and prohibit discrimination based on any category protected by law.
- Cleary provides reasonable accommodations to enable otherwise qualified employees to perform the essential functions of their position, provided the accommodation does not pose an undue hardship to the Firm.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
