Pricing Operations Manager

Okta•Chicago, IL

40d•Hybrid

About The Position

Okta is seeking a Pricing Operations Manager to drive initiatives that transform Okta's pricing strategy into successful go-to-market execution. In this role, you will partner with Pricing Strategy Managers , Product Managers , Business Technology, and GTM teams to ensure that Okta's business is ready to operate with the launch of new product pricing and pricing strategies. You will play a key role in defining and building Okta's relatively new Pricing Operations function. The Pricing Operations team is blazing the trail to drive efficiency and scale in the pricing launch process. In this role, you will apply an operational mindset in execution but also flex your strategic skills to optimize and transform our processes, frameworks, artifacts, and pricing policies. For pricing launches, you will be the point person to evaluate the operational impact of pricing initiatives across several Okta teams and partner with those teams to build and execute an operational launch readiness plan. You will work closely with our Business Technology leads for Salesforce and CPQ to prepare and maintain Okta's SKU catalog and support the creation and maintenance of pricing enablement materials for Sales and GTM teams. The Pricing Operations role is inherently cross-functional in an environment with many moving pieces. A successful person in this role will be a strong collaborator, intensely curious, and supremely organized. They are known for connecting the dots, simplifying complexities, and driving highly collaborative efforts to completion. As Okta rapidly launches new innovations and expands into new markets, this role is critical to our success.

Requirements

Bachelor's degree in Computer Science, Finance, Marketing, Business or an equivalent
Minimum of 8 years of experience in a business operations or program management role, ideally at a SaaS or enterprise software company. Preferably 2+ years in a pricing operations role
A learner mentality with an owner mindset who drives towards outcomes with curiosity and team spirit
Ability to quickly grasp new product and business model concepts, and consistently apply critical and structured thinking to new areas
Action-oriented to solve problems and get a lot done in short timeframes
Demonstrated leadership experience driving complex, cross-functional execution
Exceptional verbal and written communication and collaboration skills across all levels of an organization

Responsibilities

Drive cross-functional initiatives to transform pricing strategy into successful go-to-market execution
Collaborate closely with several functions in the company including Pricing Strategy, Product, Product Marketing, Legal, Finance, GTM, and Business Technology to evaluate the operational impact of pricing initiatives develop operational readiness plans, and execute launches
Drive strategic projects to optimize and automate pricing processes, standards, and engagement frameworks
Develop business requirements for Business Technology to build new SKUs in Okta's business systems to support quoting, invoicing, revenue recognition, reporting, and improve transaction processes for Okta's sales teams
Synthesize and publish status reports to leaders and cross-functional stakeholders for pricing launches
Gather GTM team feedback on the quality and effectiveness of pricing enablement and training content. Develop new and optimize existing pricing enablement and training content for the sales team
Serve as SME on pricing, product configuration, and go-to-market processes