Pricing Operations Assistant

Ropes & GrayBoston, MA
13d$48,100 - $73,200Hybrid

About The Position

The Pricing Operations Assistant provides essential administrative and data entry support to the Pricing Operations team, with a primary focus on the accurate and timely entry and maintenance of pricing-related data in firm systems. This position is responsible for supporting the setup and ongoing administration of alternative fee arrangements (AFAs), billing rates, and discount structures, ensuring that all information is recorded correctly to facilitate efficient billing processes. The role works closely with the billing and pricing teams, as well as other internal departments, to help maintain the integrity of pricing data and support the firm’s commitment to client service and operational excellence.

Requirements

  • Associate’s degree or equivalent experience in business administration, accounting, or a related field.
  • Experience with data entry and administration in a professional services or law firm environment is strongly preferred.
  • Familiarity with financial database software; experience with 3E is a plus.
  • Proficiency with MS Excel, including basic functions such as data entry, sorting, and filtering.
  • Strong attention to detail and commitment to data accuracy.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to manage multiple tasks and prioritize work in a deadline-driven environment.
  • Customer service orientation and ability to work collaboratively as part of a team.
  • Ability to handle sensitive and confidential information with discretion.
  • Willingness to work outside of established business hours as needed to meet deadlines.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Accurately enter and update approved alternative fee arrangements (AFAs), billing rates, and discounts into the firm’s accounting system (3E) and related databases.
  • Review new matter openings to ensure that approved pricing and fee arrangements are applied correctly and promptly in the system.
  • Monitor and triage incoming requests and questions from the centralized team mailbox.
  • Assist with the administration and maintenance of pricing data, including routine audits for accuracy and completeness.
  • Support the annual price renewal process by updating existing AFAs and related data under the guidance of the Pricing Operations team.
  • Collaborate with team members to ensure consistency and accuracy of pricing data across all systems.
  • Maintain documentation and records related to pricing operations in accordance with firm policies.
  • Provide general administrative support to the Pricing Operations team as required.
  • Explore opportunities to integrate AI tools into the existing job responsibilities.

Benefits

  • Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members.
  • The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture.
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