Pricing Analyst- Mortgage Capital Markets

Fifth Third Bank

5d•Remote

About The Position

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for ensuring accuracy of all pricing in origination systems, processing special price requests, applying secondary marketing rate pricing policy, and handling of special exceptions to the policy as appropriate. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Requirements

College degree or equivalent work experience
Minimum of 2 years mortgage or financial experience.
Good understanding of secondary marketing policies and procedures.
Strong interpersonal skills and customer service skills.
Read, write, and interpret policies/procedures
Telephone skills, written and verbal communication skills
Microsoft Office required.
Good mathematic ability and analytical skills, and attention to detail.

Responsibilities

Ensures daily pricing in systems is consistent with published rates, importing pricing information and verifying accuracy.
Ensures pricing adjustments are accurate and consistent with published adjustments.
Processes any special price requests and exceptions not covered by origination system.
Thoroughly understands and applies Secondary Marketing Pricing Policy and product manuals.
Handles complex inquiries from internal customers regarding area activity and handles exceptions as appropriate.
Evaluates for accuracy and registers loan requests from affiliates.
Responsible for understanding and effectively communicating the "Secondary Marketing Pricing Policy" and the "Fifth Third Mortgage Product Manual" to Affiliates.
Provides back up for Registration Manager when needed.
Trains new personnel in registration.
Reviews exception pricing requests and determines/obtains approvals as needed.
Provides excellent customer service to all mortgage customers including those with special needs.
Develops and generates, and monitors reports used to mitigate risk associated with rate lock policy exceptions.
Excels in professional and effective communication through e-mail and phone interactions.