Previous Servers Wanted

Serenity Mental Health CentersAlpharetta, GA
2d

About The Position

Previous Servers Wanted – Patient Care Start your healthcare career with purpose at Serenity Mental Health Centers. Serenity is hiring individuals with high customer service experience to support patients across multiple touchpoints within their clinics. This role is ideal for individuals with strong customer service or hospitality experience who want to transition into healthcare and make a meaningful impact. No prior medical experience is required — we provide hands-on training and ongoing support. About the Role You’ll play a key role in creating a welcoming, organized, and supportive experience for patients. You may rotate through different clinic functions as you build skills and explore long-term career paths in patient care or leadership. How You’ll Support Patients Depending on clinic needs and training progression, responsibilities may include: Front Desk Support: Welcome patients, manage check-in, and ensure accurate patient information Intake & Assessment Support : Assist patients with pre-appointment assessments and help guide them through next steps Treatment Support: Support patients during in-clinic treatment sessions while encouraging positivity, goal-setting, and life skills Clinic & Leadership Support: Assist clinic leadership, cover essential roles, and meet with patients to help them stay engaged with their care plans What You’ll Gain This role is designed as a foundation for long-term growth in healthcare, offering: Full, paid training with no medical background required Experience in a professional clinical environment Skills to grow into advanced patient care or leadership roles A supportive, team-based workplace focused on development Who Thrives in This Role You may be a great fit if you: Have experience in customer service, retail, hospitality, or other people-focused roles Enjoy helping others and creating positive experiences Are dependable, organized, and eager to learn Want to build a career path within the healthcare industry Why You’ll Love Working at Serenity Fulfillment: Help people truly take back their lives through compassionate care Career Growth: We promote from within as we continue expanding nationwide Supportive Culture: You’ll be valued for who you are and how you show up for patients Our Benefits Include 90% employer-paid medical, dental, and vision insurance 10 PTO days (15 after one year) + 10 paid holidays 401(k) retirement plan Rapid internal promotion opportunities Build Your Future With Serenity At Serenity Mental Health Centers, we invest in people who care about people. If you’re ready to turn your customer service experience into a meaningful healthcare career, we’d love to meet you. Apply today and begin your journey in patient care. Serenity Healthcare is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.

Requirements

  • Have experience in customer service, retail, hospitality, or other people-focused roles
  • Enjoy helping others and creating positive experiences
  • Are dependable, organized, and eager to learn
  • Want to build a career path within the healthcare industry

Responsibilities

  • Welcome patients, manage check-in, and ensure accurate patient information
  • Assist patients with pre-appointment assessments and help guide them through next steps
  • Support patients during in-clinic treatment sessions while encouraging positivity, goal-setting, and life skills
  • Assist clinic leadership, cover essential roles, and meet with patients to help them stay engaged with their care plans

Benefits

  • 90% employer-paid medical, dental, and vision insurance
  • 10 PTO days (15 after one year) + 10 paid holidays
  • 401(k) retirement plan
  • Rapid internal promotion opportunities
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