Serenity Mental Health Centers-posted 3 months ago
Full-time • Entry Level
Gilbert, AZ
101-250 employees

At Serenity Healthcare, we’re redefining mental wellness with empathy, innovation, and life-changing care. We’re not looking for medical backgrounds — we’re looking for human connection. If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. As a TMS Technician, you’ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy.

  • Work one-on-one with patients during treatment sessions
  • Operate and monitor our high-tech TMS therapy machine
  • Use tools like gratitude, journaling, and goal-setting to encourage patient growth
  • Track and document progress to share with medical staff
  • Be a steady, supportive presence throughout each patient’s care journey
  • 2+ years of full-time work experience
  • Strong communication skills
  • A kind, composed, and positive attitude
  • A passion for helping people feel seen, heard, and valued
  • Customer-facing experience in retail, hospitality, education, etc.
  • Naturally empathetic, calm, and uplifting demeanor
  • Clear and professional communication skills
  • Reliability and growth-oriented mindset
  • Receptive to feedback
  • 90% employer-paid medical, dental & vision
  • 10 PTO days (15 after 1 year) + 10 paid holidays
  • 401(k) retirement plan
  • Rapid internal promotion opportunities
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