Preventive Maintenance Service Tech

Fisher & Thompson Incorporated•Auburn, NY

just now•Onsite

About The Position

Fisher & Thompson, Inc is committed to achieving excellence in the Dairy Industry by serving the customer with Honor and Integrity. Starting in 1983, Fisher & Thompson has grown into the leading dairy service and equipment company on the east coast. Summary PM Service Technicians preform scheduled preventative maintenance on customer farms to prevent reactive service needs and to keep the customer milking systems running smoothly.

Requirements

Effective verbal and written communication skills.
Ability to develop professional relationships with all internal and external customers and vendors.
Strong troubleshooting and problem-solving skills.
Proficient time management skills with a proven ability to meet deadlines.
Ability to prioritize tasks.
Capacity to function well in a high-paced and at times stressful environment.
Advanced organizational skills and attention to detail.
Self-starter able to work independently and as part of a team.
Demonstrate a thorough understanding of the technical aspects of the job.
Thorough understanding of how to use tools required for the trade.
Basic computer skills including exposure to Microsoft, Google and other related software systems.
High school diploma or equivalent.
Minimum one year previous trade experience including but not limited to mechanical, electrical, plumbing, HVAC, automation, welding, etc.
Must possess a valid Driver’s License and can safely operate a motor vehicle within DMV and DOT guidelines.

Nice To Haves

Prior dairy experience strongly preferred.

Responsibilities

Complete preventative maintenance tasks according to type of equipment.
Provide customer support during field visits.
Collaborate with service/sales colleagues when needed.
Tie “workflow” to your daily schedule.
Produce timely and detailed service reports.
Communicate with Service Manager if/when a follow up call is required.
Engage in continued education when necessary (as requested by your branch manager)
Keep accurate records and files.
Remain reliable during your “on call” timeframes.
Build positive rapport and relationships with our customer base.
Observe all bio-security measures.
Keep abreast of the latest methods for producing/ selling high quality milk.
Follow all company procedures and protocols.
Maintain a professional image.
Be a positive part of the F&T team.
Other duties as assigned.