About The Position

Perform preventative maintenance in guest rooms, meeting rooms, and/or public spaces; such as replacing ceiling tiles, light bulbs, patching vinyl, etc., in accordance with the hotels preventive maintenance guidelines. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Any other duties as requested by direct and indirect supervisors.

Requirements

  • Must have open availability
  • Must be able to speak, read, write, and understand the primary language used in the workplace (English fluency required)
  • Requires good communication skills, both verbal and written
  • Must have excellent customer relations skills
  • Must be detail oriented with outstanding organizational and communication skills
  • Must possess basic computer skills
  • Must possess basic computational ability
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts
  • Self-driven and able to work independently
  • Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail
  • Ability to work with a variety of situations
  • Ability to react quickly in emergency situations and make decisions that may involve large expenditures or the safety of others
  • Must be able to read and interpret drawings, diagrams, and design plans of all trades
  • High school or equivalent education required
  • Three to five years of experience in general building trades
  • CPO Certified
  • Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles

Nice To Haves

  • Technical building maintenance (commercial) background preferred
  • Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.)

Responsibilities

  • Perform preventative maintenance in guest rooms, meeting rooms, and/or public spaces; such as replacing ceiling tiles, light bulbs, patching vinyl, etc., in accordance with the hotels preventive maintenance guidelines.
  • Perform minor and routine painting, plumbing, electrical wiring, and other related maintenance activities, using hand tools.
  • Perform preventative maintenance for guest rooms, including flipping/inspecting mattresses, box springs and assembling bed frames, vacuuming behind and underneath furniture, spot cleaning carpets and upholstery, dusting, touch-up painting, touch-up furniture ensuring that all necessary hardware and appliances are present in the room and in working order, replacing light fixtures, and inspecting and repairing grout and caulking.
  • Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls.
  • Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub.
  • Perform plumbing repair, laundry equipment repairs, preventative maintenance on all exhaust fans and supply, monitor energy conservation.
  • Replace air conditioner filters.
  • Repair vacuum cleaners and any other small equipment upon request.
  • Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters.
  • Paint and finish furniture and fixtures if needed.
  • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
  • Understand and respond to all guest needs and requests in a timely and professional manner.
  • Immediately report all suspicious occurrences and hazardous conditions.
  • Always maintain the cleanliness of work areas.
  • Practice safe work habits at all times, to avoid injury to self and others.
  • To perform other tasks, including cross-training, as directed.
  • Display strong general mechanical ability.
  • Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
  • Use the lockout/tagout system before performing and maintenance work.
  • Notify management concerning the need for major repairs or additions to lighting, heating, and ventilating equipment.
  • All other duties as assigned by manager or supervisor.
  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Complete safety training and certifications.
  • Any other duties as requested by direct and indirect supervisors.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

101-250 employees

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