Prevailing Wage Concierge - Morning and Overight -The Riverie

Greystar Management Services

90d • $23 - $25

About The Position

The position of Prevailing Wage Concierge at The Riverie involves organizing, coordinating, and implementing various resident services and programs while acting as an information source for residents regarding local market resources. The role requires greeting prospects and residents, ensuring their comfort, answering phone calls, and managing various schedules related to guest services and amenities.

Requirements

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Experience in customer service or hospitality is preferred.
• Familiarity with local area resources and amenities.

Nice To Haves

• Previous experience in a concierge or similar role.
• Knowledge of property management operations.

Responsibilities

• Greet prospects and residents as they enter the office/leasing area.
• Ensure the comforts of prospects and visitors while they wait.
• Answer phone calls and route them to the appropriate team member.
• Assist with completed service request call backs as necessary.
• Maintain the guest suite schedule for proper payment and cleanliness.
• Manage and coordinate the loading dock and/or elevator schedule for move-ins and move-outs.
• Ensure clubhouse amenities are in tour condition prior to leasing office opening.
• Manage all package deliveries and notify residents within 24 hours.
• Maintain tracking logs for equipment rentals and other services.
• Assist the community team with scheduling and organizing resident activities.
• Keep detailed information on local area restaurants, shops, and delivery places.
• Maintain relationships and contacts with concierge vendors.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage.
• Generous Paid Time off including 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
• Birthday off after 1 year of service.
• Additional vacation accrued with tenure.
• 6-Week Paid Sabbatical after 10 years of service.
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000.
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate