Prestige Watchmaker

Swatch Group • Miami, FL

310d

About The Position

Carry out partial, exchange and traditional service on Prestige Brand watches, in accordance with specific brand guidelines and standards. Organize and manage allocated work to ensure they are completed within the required department Service Level Agreements (SLA). Identify and order required spare parts. Maintain clear communication between yourself, your supervisor and the technical administration team of any potential issues or delays in the workflow. Work in coordination with the rest of the team to ensure smooth operations (maintain equipment and tools, order consumables). Ensure all required services for the customer have been carried and the watch is ready to wear.

Requirements

• Impeccable attention to detail and ability to follow detailed instructions.
• Experience of working towards set targets.
• Self-motivated individual who delivers high standards of quality.
• Strong interest in developing a long-term career with the Swatch Group.
• WOSTEP/BHI certification, or equivalent.
• Relevant accreditation/s and specific training from luxury watch brands, Omega is desirable but not essential.

Responsibilities

• Carry out partial, exchange and traditional service on Prestige Brand watches.
• Organize and manage allocated work to meet Service Level Agreements (SLA).
• Identify and order required spare parts.
• Maintain clear communication with supervisor and technical administration team.
• Coordinate with the team to ensure smooth operations.
• Ensure all required services for the customer are completed.

Benefits

• Excellent medical, dental and vision insurance.
• Immediate participation in the 401(k) with 100% vested employer match after one year.
• 18 PTO days per year, increasing to 23 PTO after 5 years.
• 7 days per year of extended paid time off for medical, parental and military leave.
• Holiday pay.
• Company paid life insurance and Long Term Disability.
• Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance.
• Employee product discount.
• Internal transfer and growth potential.
• $500 Employee Referral Bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods