Preservation and Safety SOC Officer

BUFFALO FINE ARTS ACADEMY•Buffalo, NY

11d•$18 - $20•Onsite

About The Position

The P&S Security Operations Center (SOC) Officer is a specialized role within the Preservation & Safety Department. The SOC Officer is responsible for monitoring all active CCTV cameras and alarm equipment, as well as escorting vendors as necessary, answering the telephone and routing phone calls and visitors appropriately. The SOC Officer is also the first point of contact in emergencies. SOC Officers report to P&S SOC Supervisors and Managers.

Requirements

Active NYS Security Guard Registration valid for at least 6 months after hire date
High school diploma or equivalent
18 years of age or older
Reliable primary and alternative transportation to and from multiple job sites
Knowledge of security systems with CCTV components
Knowledge of basic security, fire inspection, and emergency procedures
Strong written, verbal, and oral communication skills
Strong interpersonal skills; ability to interact with cultural sensitivity with colleagues and visitors
Ability to sit and/or stand for prolonged periods of time
Ability to follow detailed instructions and manage multiple tasks simultaneously
Demonstrate a high-level of personal accountability, reliability, and integrity

Nice To Haves

Security experience preferred.
Knowledge of museum operations and procedures or experience in the protection of cultural properties, schools, museums, libraries, hospitality venues, or hospitals a plus

Responsibilities

Monitoring the safety and security of the museum’s employees, assets, and facilities to ensure the well-being of all art, visitors, vendors, and employees on the premises.
Maintaining and overseeing live, active streams of SOC CCTV cameras and alarms which monitor movements of people and things both in public and nonpublic areas.
Visually inspect each area covered by cameras every 4-5 mins and process all alarms.
Record and report all disruptive behavior, incidents and emergencies to a P&S SOC Supervisor or Manager.
Answer all phone or radio calls courteously and professionally.
Act as first contact of all EMS/Police/Fire Department dispatches.
Demonstrate self-motivation and attention to detail.
Complete daily tasks in a professional manner, working collaboratively and cross-departmentally with team members for the most efficient execution of tasks.
Knowledge and use of email, apps and museum software will be required.
Maintain a neat, professional appearance, both in dress and in manner.
Perform SOC daily procedures as per post orders with high integrity and efficiency, such as:
Keep SOC neat, orderly, and well maintained
Operate security doors and devices
Maintain visitor’s logbook
Issue and collect Visitor Badges
Issue and collect any Master keys
Maintain records of lost and found property, as well as said property
Respond promptly to the radio checks, made by the staff.
Other duties as assigned by P&S Shift Supervisors and Managers