About The Position

The Prescription Specialist is responsible for accurately transcribing patient prescription requests received through voicemail, portal requests, and fax into the electronic medical record for processing. This role involves completing prescription requests that fall within InterMed's Prescription Refill Protocol, effectively communicating with clinical care teams, and collaborating with local pharmacies to clarify questions and/or concerns related to prescriptions. The specialist will also process prescription documents received by electronic fax in accordance with procedure guidelines, call patients to obtain additional information, and perform other responsibilities as assigned.

Requirements

  • Medication Experience and/or clinical experience strongly preferred
  • Experience with EMR/eClinical Works preferred
  • Understanding of HIPAA/Patient confidentiality
  • Medical terminology strongly preferred
  • Pharmacology strongly preferred
  • Ability to type with great accuracy
  • Detail oriented
  • Analytical skills
  • Strong organizational skills
  • Excellent professional judgment and decision-making ability
  • Strong computer skills
  • Compassion and empathy
  • Flexibility and willingness to work as a team member
  • Able to prioritize and handle multiple tasks with great accuracy
  • Professional appearance
  • Communications skills both written and oral

Responsibilities

  • Accurately transcribe patient prescription requests received through voicemail, portal requests, and fax into the electronic medical record for processing
  • Complete prescription requests that fall within InterMed's Prescription Refill Protocol
  • Communicate effectively and efficiently with clinical care teams
  • Collaborate with local pharmacies to clarify questions and/or concerns related to prescriptions
  • Process prescription documents received by electronic fax in accordance with procedure guidelines
  • Call patients to obtain additional information
  • Other responsibilities, as assigned
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