Prescription Prior Authorization Specialist

IO Management Company LLC•Kennewick, WA

3d•$17•Remote

About The Position

Ideal Option has been working on the front lines of the opioid epidemic since our first clinic opened in 2012. With more than 80 clinics across 9 states, we continuously strive to be the nation’s leading provider of low-barrier evidence-based treatment for opioid use disorder. We are looking for a Prescription Prior Authorization Specialist to join our growing team and help us in our vision to give back lives, reunite families, and heal communities that are suffering from the devastating effects of substance use disorder. We value our patients and our employees! We treat our employees like we would want to be treated ourselves: with respect and compassion. Below are some specifics on what Ideal Option offers and the role.

Requirements

High School Diploma or GED.
Experience with personal computers (word processing and/or electronic spreadsheets)

Nice To Haves

Has effective verbal and written communication skills, is proficient in excel, has the ability to multitask, learn quickly and work in a fast paced environment.
Has a knowledge of chemical dependency and its effects on individuals, families, and communities is required.
Preferably one year or more of experience in office work.

Responsibilities

Utilizes and comprehends eClinicalWorks. Such as: telephone encounters, chart notes, and provider directives.
Ensures payment of prescriptions by verifying insurance coverage and prescription formularies.
Submits prior authorizations to insurance companies via phone, fax and electronic systems. Answers incoming calls and addresses patients concerns and/or questions regarding their authorization process. Maintains accurate documentation of authorizations.
Works directly with insurance companies, pharmacies, and providers. Monitors and tracks established patient prescription authorizations.
Ensures payments of prescriptions by verifying insurance coverage and prescription formularies.
Processes incoming calls and addresses patient concerns and/or questions regarding their authorization status.
Works directly with insurance companies and pharmacies on resolving authorization issues.
Maintains accurate documentation of prior approvals.
Works closely with providers, Ideal Option staff and pharmacies to ensure the best patient care.
Represents Ideal Option professionally and with a positive attitude.
Complies with national PHI laws including HIPAA and 42 CFR Part 2.
Maintains continual sustained attendance
Other duties as assigned by supervisor.