Prescriber Relations Manager

Pantherx Specialty LLC-posted 2 months ago
Full-time • Mid Level
Pittsburgh, PA
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The Prescriber Relations Manager is dedicated to delivering exceptional prescriber experience for designated providers. Serving as an introductory point of contact for assigned prescriber offices, this role involves strong knowledge of internal processes and the ability to communicate these in an easily understood way to prescribers. The Prescriber Relations Manager focuses on ensuring prescribers are informed on PANTHERx’s suite of services for the product(s) they prescribe, and the creation and delivery of insights surrounding the program status of patient care, operational successes, and opportunities for improvements.

  • Initiates and maintains meaningful relationships with assigned prescriber offices through in-person visits, virtual meetings, and consistent communication touchpoints.
  • Strategically manages prescriber accounts aligning prescriber engagement efforts with business objectives.
  • Maintains detailed account plans, call notes, and activity logs in CRM tools.
  • Acts as the liaison for prescriber concerns or escalations, and drives resolution in collaboration with internal stakeholders.
  • Educates prescribers and their staff on relevant therapeutic programs, referral processes, payer nuances, and patient support services.
  • Responds to inquiries from the prescriber’s office, including but not limited to program design, marketplace conditions, payor coverage.
  • Identifies trends, pain points, and opportunities for improvement across the prescriber journey; contributes to strategy development and process enhancements.
  • Partners closely with internal stakeholders to ensure alignment on program goals, enhances program delivery, and advocates for prescriber feedback.
  • Supports the expansion of prescriber base by identifying and engaging new high-potential providers.
  • Conducts regular in-person prescriber site visits, attends regional & national conferences, advisory boards, and events to strengthen prescriber engagement and represent PANTHERx’s mission and services.
  • Other duties as required.
  • Bachelor’s degree in healthcare administration, business, life sciences, public health, or related field; will consider a combination of education and experience in lieu of a degree.
  • Minimum five (5) years of experience in specialty pharmacy, healthcare sales, account management, prescriber-facing roles, or other related experience.
  • Demonstrated success in prescriber engagement, account management, or field sales.
  • Strong written and verbal communication skills, with the ability to present in a compelling manner.
  • Ability to work independently, manage competing priorities, and drive forward initiatives in a fast-paced environment.
  • Proficiency in Microsoft Office Suite; experience with CRM platforms.
  • Willingness and ability to travel regionally & nationally for prescriber visits, meetings, and conferences.
  • Advanced degree or licensure or certification in a clinical field.
  • Experience with prescriber data platforms, CRM systems, patient support services, or quality improvement initiatives.
  • Strong analytical mindset with the ability to translate data into strategic account actions.
  • Familiarity with specialty pharmacy services, exclusive and limited distribution products, and rare disease care models.
  • Prior experience using analysis tools or systems (ex. web based, custom, proprietary, etc.).
  • Hybrid, remote and flexible on-site work schedules are available, based on the position.
  • Excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts.
  • 401K with employer matching.
  • Employer-paid life insurance and short/long term disability coverage.
  • Employee Assistance Program.
  • Generous paid time off is available to all full-time employees, as well as limited paid time off for part-time employees.
  • Paid holidays.
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